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Last 5 reviews
This is one taj property one should avoid
I am a big fan of taj hospitality. All taj properties are good but it is their staff and their care that stands out. Their staff is one of the best in terms of making one feel at home. However I had been to this property at Goa and must say it is one of the worst. I had stayed at Holiday Village which is next to this and anyday one should go for that. The staff in this hotel is non responsive which is rare to see in Taj hotels. The security staff was even more rude and when I informed front desk they just smiled. Their restaurant at lunch time was so unmanageable by the staff. I had ordered some food and by the time it came it was in parts and cold and quantity was not sufficient for even one person. The staff wasn't bothered and we kept waiting for food. Then I wanted to step outside to fort from the garden however the security didn't allow me and was very rude. When I complained to duty manager it was all in vain as he gave a very cold response. All in all this is one property which doesn't have TAJ DNA. one should avoid. Stay at Taj Holiday Village it's just an amazing.maybe the staff should learn something from their sister resort in terms of how to treat guests.
Perhaps one of the top 3 hotels in India
I really think so; having been to many of the top Hotels that are listed. The location is outstanding & so is the layout & plan of the property. The entrance, the lobby, the pool area & many rooms have the best views in India. There is an amazing sunset point up on the hill; a fantastic location for a tennis court. I play regularly on their courts, which are already in a amazing location. The beautiful Bar has a proper Happy Hour for Inner Circle members. The food, of course is a different story! I wish they would invest in the surroundings a bit; remove the dangerous pointed railings at the entrance, keep the outside area spotlessly clean, help get rid of the dogs, clean the moat. It's important to give back too.
I visited Taj fort Aguada in 2016 , with my family & the experience was mesmerising the hotel had lots of guests but the staff was in top form & that's why when I got married I chose taj fort Aguada for my stay in Goa. But little did I know lots of things will change in a span of 5 years & I will be disappointed big time . First thing which disappointed me was absence of any live singer on the gate which was so pleasant to hear after a tiring journey , but we were just given a welcome drink no pleasant welcome . Inspite of knowing that we were a honeymoon couple they gave us a connecting room, the adjacent room had a couple with 2 kids, there were voices of kids crying , couple having arguments , we could hear all as if we were present in that room only , I requested the front desk that our room needs be be changed to which the lady replied they can't do it that day as they were "fully occupied " I argued why did they give us such a room at first place , to which she replied that "it's self understood that some of the rooms of thr hotel can be connecting & that We should have mentioned in our booking that we want connecting rooms" Really ? Don't you know a young couple needs privacy & you should not give them a connecting room? We had to wait till next day noon to get ourselves shifted to another room , which again had a lot of mosquitoes, we called pest control which came with mosquito racket & no mosquito spray, I asked them why are they not spraying a mosquito spray they said we will kill mosquitoes with racket spray is harsh to smell, I told them we will go out of room if they can spray but they said we sill kill them with racket , which they were obviously unsuccessful jn , because we had to spend night in mosquitoes buzzing on our ears, next morning we told them the pest control was not done properly to which they sent somebody with electric racket again 🤔 neither we were offered an upgrade for our horrible experience, nobody even checked on us if our issue was solved & YES AS EVERYONE IS WRITING , THEY DO GIVE MORE PREFERENCE TO FOREIGN GUESTS, I noticed that on breakfast everyday at Kokum. I will definitely explore new properties for my next visit to Goa in September
My trip to Goa was short but this property was one of my best decision ever I had made. Its very near to Candolim and other places. Taj never disappoints when it comes to its hospitality. Will be visiting back soon next year hopefully. You can follow me on insta for property pics and other details.
One of the best properties
If you are planning to visit North Goa , then this is the best property where you should stay. The views from the property is eye catchy . In terms of food, there breakfast had huge variety. Hospitality was great.
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