Guest reviews Taj Exotica

by Pip450 Brighton, United Kingdom

Beautiful tranquil beach front hotel and grounds

Can’t fault this place. Stunning hotel and grounds next to Benaulim Beach beautifully and thoughtfully designed . The staff were unbelievably fabulous, always smiling, helpful and went out of their way to accommodate us. The food served in the 4 restaurants was absolutely first class, varied and plentiful. The chefs were always happy to make special requests. The room we stayed in was very spacious, immaculately clean and probably the most comfortable bed I’ve ever slept in. This is the kind of place where you can immerse yourself in one of the many activities on offer, or find a quiet spot to yourself and enjoy solitude. A place I will undoubtedly return to.

by Inspiration811993

Leaving with a bad experience

Just checked out of tbe hotel few hours back. Was asked for my feedback at check out, which I shared. Feedback was primarily around food and beverage options and service at the restaurants. Basis my feedback, the restaurant manager Vikram reached out in person and took my feedback constructively. He was later joined by Chef Somnath, whose opening statement was filled with sarcasm and followed up by a comment in even poor taste that I should have shared my feedback after my first bite, with proper hand and mouth demonstration. Otherwise a beautiful property and could be run much better and customer focus could be much better. Just in last week of December, we were at Taj Lake Palace and service standards there was so much better - check in, personal attention at all restaurants, and great check out. Exotica Goa compares poorly. Would like to acknowledge Yash at Jiva Spa for going the extra mile and Ganesh at the multi cuisine restaurant.

by JIMMY9992020 Mumbai, India

HOLIDAY ON BEACH

Excellent property excellent service excellent food awesome staff Specially Quarant at reception excellent service Breakfast buffet was awesome name the thing that is available there Excellent Taj exotica see u soon again

by JaspreetG Doha, Qatar

Fantastic Resort and Stay!!!

Fantastic resort, services and stay. Spa was too good especially massagists Yash and Bipin. Service was too good, room was spacious. Air condition was not too cold but overall weather was very good so it didn't bother much. All staff was courteous and professional from pool side staff to room service. Breakfast was amazing and the staff serving was very efficient. Highly recommended!!! Thank You

by ikibkilam

Stay at Exotica Dec 11-14.

Unparalleled service. The hotel is a bit dated - the overall feel, our room had a cobweb, and the air conditioner was a bit dislodged from the wall. One poor experience - we went to the Jiva Spa for a free yoga class, at 8 AM, the scheduled time, however there was no one there. Nevertheless, the service is simply fantastic!