What to expect
- Sleep Quality
Last 5 reviews
The perfect escape from the gloomy reality
With a staff so courteous, polite and helpful and working like a polished machine, everything went so perfectly and smoothly. Answering every small question and making sure they made us comfortable every step of the way. It was an absolutely lovely experience. The Oberoi Gurgaon has outdone itself.
AMAZING STAY!!! AMAZING STAFF!!!
Had the complete pleasure of staying twice at this hotel in recent weeks. First off, the hotel is GOREGOUS and so BEAUTIFUL. Second, the staff is AMAZING!!! More on that later. Lastly, the 361 Restaurant was truly delicious and serves all kinds of cuisines. On my last night, we ordered Chinese. AMAZING Peking Duck served with the pancakes, with a second course of the meat being stir fried for a yummy dish, and then lastly, a delicate and savoury broth soup. It was just as good as eating this dish in China! Seriously!!! I don't know how they pulled it off but they sure did!!! And then some! Next on to the amazing staff at this hotel. A great amount of gratitude goes to Saloni and Kartikeya for their amazing and diligent support and assistance in helping us to secure alternative flight arrangements returning home which had previously been canceled and then rebooked only half of the trip and without notification from the airlines. These two concierges spent numerous hours on the phone on our behalf securing tickets thus ensuring a safe return flght home during the initial stages of the coronavirus outbreak. During that time, all airline customer service contacts could not be reached (over an hour waiting time on their customer service phones, only later to be disconnected) nor were their on-line websites working due to high customer traffic clogging these channels. But through their dedication and diligence, we got brand new tickets ensuring a safe flight home. Absolutely no thanks to United Airlines!!! :( We are forever greatful for their assistance and will never be able to repay them for their help and unwavoring dedication!!!! THANK YOU~!!
Difficult to find a better city hotel
The proximity to the airport makes the location of this hotel perfect. The fact that I dont know a better city hotel anywhere adds a bit! The building is quite quirky , so mothing standard here. The service here, even by Oberoi standards, is impressive. From the front desk, the immaculate rooms, the welcome to the departure, fantastic. Nothing is too much trouble. The food in 361 is top class, if there was Michelin in India, it would be top of the tree.
Fabulous 5 star luxury hotel
Brilliant design, the best very well trained staff, wonderful classy restaurant food, good bar, ultra comfortable room with an excellent Butler service. Everything and more that an Oberoi hotel is famous for. Very handy for the airport and we just loved the paperless system.
first time at Oberoi Gurgaon fantastic sensation of comfort and peace in a tense Indian world service is at the utmost level of care highly recommended to put a distance with noises and pressures of the day
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.