What to expect
- Sleep Quality
Last 5 reviews
Good Service & Nice Room
The room service is good. The staffs are also very very co-operative. The Room Attendant from House Keeping Mr Ankit Negi is very nice guy. Apart from him the front desk staffs are very helpful and have always have smile on they face. Biswajit Malakar.
Very nic staff and specially Ankit from housekeeping he is very active and good nature person thnx to feel me good housekeeping staff was awesome 👍👍👍👍 I will visit agin here and I also tell my friends to visit the hotel 👍👍👍👍
A heritage too old
Visited with family during Feb. end......checked out today....Though the staff was courteous the buffet breakfast was repetitive. Rooms need to be maintained better, housekeeping is not upto the Mark,response time is too long, toilets need a water jet spray. It's an old property needs more location and care.....Very Average
Terrible, to say the least.
Imagine checking in into a 5 star hotel in central Delhi and you're given a smallest room imaginable with no windows. That is exactly what happened with me. They were unapologetic about it. I told them either change my room, or I would have checked out. They gave me a new room, which they said was an upgrade, but it was terrible. The only thing it had that the previous room didn't was a window and a bigger overall size. The room decor were tacky. There was no harmony in the lighting; the lamp had warm light while the ceiling had cool. The walls and light pink color, making the overall look of the room extremely shady. It actually felt like I checked into a hotel in Paharganj. I am a filmmaker and I was in Delhi for a shoot. Which meant that I was out the whole day. And when I came back to my room every night, I had the same set of soap, shampoo and shower gel in the washroom on all 3 days. They wouldn't even replenish it. I had to call for it. The adjoining rooms made a lot of sounds. So much so, that every time someone rang their bell, or knocked their door, I thought someone was at my door. The check-in was also very unpleasant, as there was drilling work going on. Not something one would imagine at 7-8pm. Even at the checkout, the staff was very impolite, with no questions about my stay whatsoever. I will never ever even consider going there back again and will make sure my team members and my friends do the same. It was my biggest mistake to try The Claridges when I had already stayed in many good hotels in Delhi in the past.
Had a great time here. The rooms are very spacious and right in the middle of Lutyen's Delhi. All the popular spots in Delhi are reachable easily from here. Beant took great care of our room. A famous Spanish restaurant, Sevilla, is inside this hotel. Great place and ambience. Our server, Pankaj was excellent. He was savvy with the phone camera and went into pro mode and clicked great pics even under unfavorable lighting. Grateful for his gesture.
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