What to expect
- Sleep Quality
Last 5 reviews
I spent a couple of nights in the Delhi branch of my favourite hotel chain, TAJ. As usual, the welcome is astonishing, and everything ay the Taj is delivered to the highest standard. As with my previous visit to India, I used this as respite after a week's study trip, and made use of all the facilities - like the laundry, pool and room service. I thought the breakfast was especially good here. As usual theta was faultless, and also really well located - there many auto rickshaws, Uber and a nearby tube station to explore Delhi, and so I was able to pack a huge amount into my three days, including a trip out to the actual Taj Mahal in Agra!.] My favouite staff member was Deepak who made me a delicious packed breakfast to take on my early departing flight.
Great Staff & Location but the rooms could use a make up.
The staff is really lovely. The restaurant was also nice. We tried the Chinese restaurant the first night and as we were a big group the Manager helped us make sure there was not too much or too little food. It was perfect amount. The concierge at first seemed a bit lazy to help out with reservations for outside restaurants but than after me insisting on other options they came trough. The breakfast was also ok, basic options for foreigners that are scared of Delhi belly but the eggs were great and had fruits and bread options. Nevertheless, the rooms.. oh boy the rooms.. pleaseee, do something about it. I felt like I was at an Agatha Christie room scenary. The bathrooms also,could really use a revamp. Your hotel has a great location but the above floors are stuck in 1920s. I also used the laundry service and it was impeccable! Aw yes, one more thing... the cleaning product used in the rooms have a SUPER strong smell. I know you want to assure us the rooms are safe and clean but I had a headache every time someone cleaned my room.
4.5 Stars - Lovely Hotel in New Delhi!
Spent time at this hotel on both the front and back end of a trip to India in February (remember those days, when we could travel the world???). The service was quite good...from the front desk agents, to all the support staff throughout the hotel. They have a great breakfast buffet, with both Western and Eastern food selections (take the opportunity to try new things!). Besides the restaurant where breakfast is served, there are a LOT of food options on-site, and a nice bar. As for the rooms...absolutely amazing pillows....I got such good sleep every night! They also have a nice shower with excellent water pressure. (When I travel, nothing wakes me up like a good strong shower!) The rooms also had plenty of bottled water, and a nice tea set-up. The biggest complaint was construction noise, but even that wasn't too bad. All in all, I highly recommend, and would definitely stay there again!
Par excellence - treated as royalty
Everything exceeded expectations. We knew from long past visits that the Taj was an excellent hotel but even then we were overwhelmed by the friendliness, courtesy, warmth and efficiency (including the recovery of my iPad left behind in the plane seat pocket) of all the staff in these stressing Corona virus times. We were treated as royalty for all our 4 days from arrival to departure. The facilities despite ongoing refurbishment works were top notch. The location of the and the cuisine at the restaurants were superb. The attention to detail was amazing - restaurant and bar managers addressing you by name on second visits and asking if you wanted the same cocktail as on the previous night. While there was nothing we did not like, the only improvement we would like at the Taj is the quality of the coffee. The brewed coffee served throughout, irrespective where and whether expresso, cappuccino or others, did not come to expected standards. Presence of small coffee setting machines in each room - not plugging it but something like Nespresso - would go a long way as would coffee creamer as opposed to milk. I know we are spoilt coffee aficionados!!!
Penny wise and pound foolish!
We need to wake up with a positive mood!! Do modernize your toilets. There's no health faucet in the toilet. This would definitely ensure physical hygiene. We need this and NOT the tissue paper culture.
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