Guest reviews Kowloon Shangri-La, Hong Kong

by Carolfamama

Our anniversary

Nice view, yummy foods and very nice staffs. We enjoy our two days wonderful staycation, will visit again next time. Thanks for preparing a small cake , a card and a bottle of wine for us. Highly recommend.

by 264wilmaru

Beyond Expectation @ Kowloon Shangri-La!!

Excellent customer service from the staff throughout our stay. We have booked Kowloon Shangri-La to have staycation. The staffs was well-trained and professional. We would like to sincerely express our gratitude to Kenneth Lo and Mark who help to arrange our room ...big thanks to them. Special thanks to Mark, Eddy, Candy, Vyomi, Adam, Candy, Max, Sakra, Buddy, Ivy, Jessie, Elvis, Cattie, Vivienne and to all of Horizon Club for giving us a memorable experience. Five star hotel with six star service. Again, many thanks to all staff for their wonderful hospitality. We enjoyed our stay

by Pandemic-passerby

Value for money

around HKD 1800 for a double room with extra King size bed plus all free beverage and a dinner as well as breakfast next day for two.it is really bargaining price. The hotel looks clean and luxury in furnishings with texture you can even feel it.

by Vava0183

Staycation in Kowloon Shangri-la for anniversary

Nice hotel, environment, staff attitude and food offered. Thanks a lot for the hotel arrangement, upgraded to a sea view room with fantastic harbour view, complied with red rose bouquet, champagne and cake. Really full of surprise, thank you so much.

by YipHung Hong Kong, China

Absolutely Delightful Kowloon Shangri-La!

It was my very first time ever to stay at a Shangri-La after being a Circle Golden Jade member. I must say I was glad to choose Kowloon Shangri-La. Grace and Sandy were courteous and efficient in taking care of my check-in and check-out and I think the paperless registration is a great idea to help save our environment! Linda was also really nice and helpful to offer me a short ‘guided tour’ to the lovely Horizon Club even though I did not book for an executive floor room. With her professional introduction, I may just consider a Horizon Club room next time! My room was huge, comfortable and had an amazing view right over the Victory Harbour and even the welcome Chinese tea brought by the room attendant was great! I also enjoyed the Circle Golden amenities (fruits, chocolate and cookies & milk) that came to the room along with a warm welcome card from the hotel’s executive assistant manager. The chocolate was in a nice small box that members could simply take it home if they want. I was pleased that the hotel still offered ‘turn down’ service, unlike some other ‘so-called’ five-star hotels I tried before. I was impressed by my room attendant who re-arranged my own bathroom amenities nicely with a small hotel towel underneath. The food and the service in Shang Palace, Nadaman and Angelini was great too! The complimentary breakfast for Circle Golden Jade members was a full buffet in Café Kool and the staff there was so helpful that they often checked if you needed a refill for the coffee/juice at your table. I also found the solarium facility in the fitness center awfully convenient for a nice quick tan. If I may, I only have a tiny suggestion for the hotel. There was a very nice bathtub in the room and it would be perfect if bath salt was provided along with the rest of the lovely L'Occitane amenities in the bathroom. Overall, it was absolutely a delightful visit to Kowloon Shangri-La, bravo!