Guest reviews Harbour Grand Hong Kong

by jojowongmk Hong Kong, China

Ms.Wong

I would like to say thank you to Mia. She was the one who assist us during check-in and checkout, very friendly and helpful. Me and my hubby were celebrating our first year anniversary during the stay. The have arranged a free bottle of red wine and lovely swan towels on the bed. The view and room are amazing. All the staff member are providing a high standard of customer service. I would definitely recommend others to stay and I would love to stay for another Vacation. Great work and thank you!

by travelwagnes

Amazing/relaxing room & friendly staff

I booked this hotel to celebrate my bfs bday and I really appreciate how the hotel was very accommodating to my needs! When I called the hotel, the friendliness and professionalism of the staff really amazed me:) I was also able to store my cake in their fridge and could contact the hotel staff to bring it to me. I booked the room with patio on the 7th floor, which i was originally meh about it since its on such a low level but damn the view is still AMAZING. Not to mention the patio was big and relaxing, there was some room to tan and a big private jacuzzi. The whole stay was quite luxury, we checked in at the 41st floor lounge and Queenie brought me down my room and introduced the room facilities to me. The room included afternoon tea ( just a piece of cake, a savory snack and drinks), evening cocktail (drinks, and a selection of snacks) and breakfast at le 188 (slow service but very nice view). Tiffany also helped me to book the boardroom and set up for me as we had a small business meeting there. She was very helpful that she sent me the setup of the boardroom thru whatsapp so I know what to expect. Special thanks to peggy and calvin for making check in and stay very pleasant.

by MichelleM10648

Michelle Hong Kong

Amazing view, friendly staff. The room was clean and bright. Swimming pool was big and relaxing with lots of seating. Front desk staff were friendly and efficient. Will definitely be going back. Hotel is easy walk from Fortress Hill MTR station.

by ThortChan Hong Kong, China

Relaxing stay

We booked this hotel at last minute and therefore got a very reasonable price. Sitting in the club lounge for check in was awesome. The welcoming staff, comfortable surroundings and beautiful harbour view were just as we had hoped. We could not have been treated better from the moment we arrived until the moment we left. We rate the hotel as excellent in all areas - location, lobby, room, staff, restaurant and service. That said it was a truly wonderful experience which we would recommend to everyone and looking forward to our next stay.

by Poliwhirl Hong Kong, China

Nice, clean hotel

Staycation in Hong Kong! Stayed 2 nights with a Harbourview room. Room was decent size and nice and clean. Big comfortable bed, shower and bathtub, TV, minibar fridge, robes (too small for me), desk, kettle, safe, Aircon. Staff are friendly and helpful. No breakfast so can’t comment on that. We went to a couple of local cafes very nearby. We used the pool during the day, quite busy but managed to find chairs. Service is a bit slow there for food and drinks as it currently comes from the 41st floor restaurant as opposed to the cafe on the same floor as the pool (temporarily closed during the Covid19 pandemic) which would be open during normal times.