What to expect
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Last 5 reviews
Breathtaking Beauty with service to match
The Grace hotel is magnificently beautiful, but what really sets it apart are the staff. They are superbly trained and attune to your every need. Overall, they are the most gracious and friendly we've ever experienced, they clearly love their jobs. The hotel is amazing, but not a place for everyone.....there are many, many stairs, before you even get to the reception area. This is unavoidable, due to the nature of the cliffs and architecture. Be sure to inquire about the specific location of the rooms before you book, many are accessible with less stairs, and some are very private, others not private at all due to the public walking path that accesses Skartos Rock, which is immediately in front of the hotel. The champagne breakfast (included daily) is a taste of the very best, and you can also just request something else (for example if you just want bacon and eggs). Dined twice in the restaurant, a true gastronomical experience. The sunsets are extraordinary. The location is the most perfect in the island, basically in the middle of the caldera. It is quite, not noisy and filled with tourists like in Oai and Fira. Have traveled expensively in luxury properties, and can honestly say that there is nothing quite like Santorini and the Grace Hotel. You won't be disappointed.
Wonderful Hotel & Service
The views from this hotel have got to be one of the nicest in the world. Service in the hotel is also impeccable. Incredibly helpful before we arrived with plans/suggestions and the entire time we were there. Beds were extremely comfortable and the air conditioning was perfect (not something you usually can say in Europe) They truly go out of their way to ensure that anything you need is taken care of.
Fabulous hotel & service
We stayed at the Grace Hotel in Santorini for our honeymoon. The place was beyond beautiful, the food was incredible, & the service was amazing. We had dinner at the restaurant on our last night & it was the best meal we had the entire trip! To top it off, the service was even better. Nektarios & George were the best waiters- so nice & professional. Will definitely be coming back for our anniversary!!
The best hotel we have stayed at!! Impeccable service from staff and magical views from our room!
We enjoyed our stay at Grace Hotel from the moment we checked in. Our driver called ahead to the hotel with our arrival time so someone from the hotel could meet us and carry our luggage down the endless sets of rocky stairs to the hotel. Do not try to carry the luggage to the hotel on your own. Instead, you can call the hotel and they will send someone up to meet you. Wearing comfortable shoes is important as the path to Grace is made of rocky steps that can be slippery but breathtaking as you view the caldera and sea on the way to Reception. The Front Manager Konstantinos greeted us in person and we were treated with champagne and Greek desserts as we checked in and learned about the hotel and amenities such as our private plunge pool, free breakfast, portable Bluetooth speaker and high speed WiFi throughout the property. We booked this hotel through American Express travel and used the American Express Platinum card so many addition benefits were included such as free upgrade if available, 4 PM late checkout, €100 credit to use onsite or remove from your total bill, and free airport transfer. When check-in was completed, we were pleased to receive an upgrade to a Superior suite. Konstantinos even booked dinner reservations at the hotel restaurant for us as it can get crowded for dinner with people watching the sunset. Matina walked us to our suite and personally explained all the features and benefits of our suite. Coffee and tea are included and the mini-bar also comes with soda, snacks and alcohol for a small fee. A full set of bath amenities was provide along with an iPad to control your TV and view the movies and entertainment on demand. A complementary bottle of champagne and a tray of fruits and desserts was brought to our room shortly after we settled in. The view from our balcony and in our plunge pool was amazing! We were jet-lagged and unable to make our dinner which was outside on the pool deck so we decided to watch the sunset from our room and order Room Service. The famous Skaros Rock was very close to us along with a church that offered great picture opportunities. We were able to take beautiful pictures and watch the sunset from the privacy (and space) of our balcony without having to deal with the crowds . The sunset is truly the best in Imerovigli and so much better than Oia since we had a private spot for our champagne toast at sunset and didn’t have to fight all the people for pictures. We ended our magical night enjoying the plunge pool and listening to music with the room’s Bluetooth speaker before turning in with a movie and Room Service. Our €100 credit came in handy. We had the pasta - one with meat sauce and the other with shrimp. Both were excellent and served hot along with a glass of red wine that was the perfect ending to a memorable night. In the morning, we headed to the restaurant for our multi-course Champagne breakfast that is included and designed to introduce many traditional Greek foods and flavors. The hotel was very accommodating with dietary restrictions and provides a breakfast menu the previous night in your room so you can request any substitutions in advance and have a custom breakfast ready when you arrive. We started with coffee and their bread basket. It was followed with a delicious fruit and veggie smoothie, Greek yogurt, and a great spinach and veggie pie. Champagne was served then the main course was given. My wife had the omelet but I don’t like eggs so they offered sausages and bacon without eggs and toast. Finally, we received a traditional Greek dessert to end our fabulous dining experience. Every item was excellent, not too big and enough to experience the rich flavors. Our server Shiela was the best and took the time to explain every course and offer suggestions if you were not interested in an item. She was constantly serving us coffee, water, and champagne then bringing each course to the table. Breakfast is leisurely and you can enjoy the magnificent view of the caldera during your meal. It was a little cold and windy so Shiela provided blankets for our use. Having a 4 PM late checkout was great since we did not have to rush back after breakfast. We spent the day enjoying the view from our plunge pool and had lunch nearby. When we checked out, Konstantinos arranged for our transport to our next hotel to be included free as part of the American Express Platinum benefit. Konstantinos offered his card and said if we ever needed assistance while we were on the island, give them a call even if we are no longer hotel guests. Our driver was excellent and also took us to a safe, recommended ATM where he cleaned the keypad before we used it. Once again, our driver called the hotel in advance and we were met on the street with someone to carry our luggage to our next hotel. From beginning to end, Grace Hotel provided a smooth, flawless experience through wonderful people such as Konstantinos, Matina and Shiela who personally take the time with you and make you feel like the most important guest. The property and the view are unmatched and the best on the island for a sunset that you won’t forget! Booking our hotel through American Express travel and using the Platinum card made a big difference and made a great experience truly outstanding in every way. When in Santorini, there is no other like Grace Hotel.
Is always a great experience stay at Grace when going to Santorini! The view is amazing and the staff really lovely! No words are enough to express the beauty of this place… hope to be back soon !!! Keep like that :)! Please stay safe everyone and hugs
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