What to expect
- Sleep Quality
Last 5 reviews
We booked a non-refundable trip for our honeymoon in April. Due to the coronavirus, we had to cancel our trip. Devastated at the thought of losing the large amount of money we had spent, we reached out to the Grace Hotel. They were extremely understanding and accommodating, and refunded our trip. I cannot wait for the opportunity to actually go and stay there!
Wow, wow, wow!!! We stayed at The Grace for our honeymoon. Before, during and after our stay we were treated like royalty, like we were the only guests at the hotel. Where better to start this review with a focus on the breakfast. This cost of the stay included breakfast and my word did we get value for money on this one. A five-course champagne breakfast every morning! Each day had a different menu and they would cater for any dietary requirement or change specific to your preferences. The quality of food was truly exquisite! And the views...the photos speak for themselves. True bliss!!! There’s a beautiful infinity pool which never feels overcrowded with guests. There’s table service at your sun lounger so you literally only have to lift a hand to view the menu. Every night after returning from dinner, a turn down service had been provided with a different tray of items each night ranging from lavender pillow spray to cheese bites and red wine, to a chocolate bomb. Every night was a surprise - such a lovely gesture. Each and every member of staff were faultless; so professional, polite, friendly and experienced. They couldn’t have done more for us! George and Natalie from the restaurant are a particular credit to the hotel. We simply cannot fault this hotel. They could not have done more for us in the run up to our honeymoon and right to the very end of our stay. It was truly magnificent and we will certainly treasure these memories forever.
I'm a Fan!
I had always wanted to travel to Santorini and when looking for a place to stay I wanted to select a hotel that reflected all the beautiful views you always see online. What I didn't realize was that those views involve hotels that require you to go up and down many steps. From our room up to the top of the circle where we would meet transportation was over 150 steps. Not an easy feat since the steps are of different sizes and heights! Just something to keep in mind if you're not physically fit or if you have mobility issues. This might have been mentioned on the hotel's website but I don't recall seeing it. The rooms themselves are lovely and well appointed. I was a little surprised that you couldn't use the tap water to brush your teeth but housekeeping always provided enough bottle water to keep on hand. I found the hotel staff very accommodating and even before we arrived the concierge contacted to me to see if they could assist with restaurant recommendations or things to do. I love the memory box they gave us at check in. That was a nice and unexpected touch. All in all it was a great experience but given the price of the room I did have high expectations. There is a reason why this hotel has so many 5 star reviews!
Grace Hotel surpassed all of our expectations sourced from viewing all of the reviews. Began with the transfer from the airport, the porters delivering our bags, and the welcome glass of champagne. The hotel and its views were as stunning as advertised. The room was clean, comfortable, spacious, and provided a great view from the balcony. You do need to be relatively fit to go up the stairs- a common theme in Santorini. You really appreciate the porters transporting luggage. Highly recommend for a special visit to a special island.
BOUND TO RETURN.....
......the check out was followed by a persisting thought 'what is the soonest that I can come back'. Yes, Santorini is a self standing amazing experience but Grace certainly assisted to explode the ambience of our stay. A walk along the Caldera from Imerovigli to Fira, is an evidence itself that Grace is the best place to stay! The exclusivity and seclusion that Grace provides, is unique but also rare, considering that in most -if not all- other hotels, the view is interrupted by pass-by travelers due to the infrastructure of the walkways. the location is right on the peak of the morphology triangle of Imerovigli providing the best edge experience. the personnel is carved at global standards of service and their approach is impeccable! the amazing setting and design of common areas is perfect for the last touch on this art work during sunset. the interior design of rooms is spectacular with a very well balance approach to the 'character' of the island, providing the customer with the required privacy. what triggered our overwhelming surprise, was the level of cleanliness in all areas. Although we visited the hotel just before the seasonal end, everything was so neat, that made it look like we were the first customers at the seasonal start up. Having an extensive experience from top 5* hotels globally, I can certainly confirm that Grace and all management/ personnel embracing this project(at the end of the day it is all about people), have achieved an extraordinary result of top global rating experience. It is needless to say, that Grace has overcome our expectations, tendering great value for money spend. no second thoughts!
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