What to expect
- Sleep Quality
Last 5 reviews
Grecotel was fabulous--above and beyond when Covid shut down the city
Last March we arrived at Pallas Athena just as the world was alerted to the Covid risks. The hotel had already implemented numerous health and safety procedures with hand sanitizers everywhere and constant attention to cleaning; we hadn't yet seen such controls in the US and were comforted by their presence. On the day after our arrival the city shut down and we were challenged with changing our return flights and finding a way home. The Grecotel team could not have been more accommodating. They helped us make calls, kept 800 lines open for us when we had connection problems in our room or were on endless hold with the airlines and offered their help at every turn. While happy to be heading home, we were sad to have to leave early since everyone (but for one cranky receptionist) had been truly fabulous. The basics: our room was fun and funky--we had upgraded and were given a fabulous space on the top floor with a balcony but we didn't love the room; Grecotel upgraded our niece to an adjacent balconied room that we preferred (we switched) and the three of us had the top floor to ourselves. The light and airy space with the balcony and its unique ascetic was the perfect antidote to the craziness surrounding us. The neighborhood was bustling, interesting and well located for our truncated sightseeing. Good, reasonably priced local restaurants are nearby, some with stunning views. Reception was great with Theodore and the team making certain we had what we needed to negotiate the city and Hector being available night and day to help us maneuver through our attempts to get home. Breakfast was a delightful array of pastry, breads, fruits, cheeses, meats and ready or cooked to order eggs along with juices, excellent coffee and tea and sparkling wine for mimosas, all nicely prepared and presented. George took great care of the food and beverage service--friendly, creative, happy to get you the perfect drink to enjoy on the veranda or suggest recommendations from the menu for snacks or dinner. Harris served us at breakfast a few times and was charming and efficient. We left just before the hotel was to shut down for an uncertain period of time. Despite the uncertainty of their jobs and how the pandemic might affect them, the staff remained positive, upbeat, polite and accommodating. Knowing that they would soon be out of work didn't deter them from graciously extending hospitality until we departed for the airport. Just before we left we met Mary Karasouli, the hotel manager. This is a woman who clearly takes great pride in the property as well as the country and all it has to offer; she graciously gifted us a departing present of some of the organic Agreco farms specialties (which are available for purchase at the hotel and not to be missed--these aren't "tourist" items but rather beautifully crafted soaps, olive oils, thyme honey...you must try them). Our trip was cut short but the Pallas Athena team went above and beyond. This is first class service at a very reasonable price. Thank you for taking such good care of us.
Wonderful hotel at a fraction of the name brands...
Convenient location, safe and secure environment, professional and helpful staff, tasty breakfast offerings and comfortable rooms...a wonderful hotel at a fraction of the price of the name brands. What more can one expect, especially when they graciously provided us with upgraded accommodations? When we were initially looking to reserve lodging for our visit to Athens, we were appalled by the seemingly exorbitant hotel prices at several of our favorite international haunts. Admittedly, we were reluctant to try the Pallas Athena Grecotel Boutique Hotel, even with its very good reviews. However, we were not disappointed, would highly recommend it to other travelers and would definitely stay there again.
Centrally located hotel in Athens
Hotel is centrally located close to Omonoia Square. Room has many amenities but I would rather say a bit outdated. On the positive side, i loved the lobby and the art installations, the breakfast and the very very professional and smiling staff.
Hotel has quite good location and nice neighborhood. + people at the reception desk were very polite,nice and good sense of humor.they upgraded our booking and we have receivers a very interesting room.two separated bathrooms are perfect,especially when u are not traveling alone. big cozy terrace with a view to the square.tea, coffee in the room. lovely design. -breakfasts could be better. and the don’t refuel the room bar by white wine and green tea bags.
Nice friendly staff
Nice hotel. Not the best spot, apparently close to some shady areas, but near enough to all the major points of interest. Very friendly and helpful staff. Delicious breakfast with a large selection of food. Beds were comfortable and clean.
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