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Last 5 reviews
Amazing property. Very modern and updated. Excellent service and staff
Our stay for our ten year anniversary was unbelievable at IHC Bora Bora. When we arrived on the property, we were greeted by the friendly and accommodating staff and management. Walking into our over water bungalow was absolutely one of the best experiences I have ever had. The property is amazing. Modern and updated everything. The villas are luxury and made us feel as though we were staying in a luxury apartment over the water and the private plunge pool is a must! Our favorite part of the entire stay was the private dinner that the hotel put on for us in the lagoon. Hands down, I think this experience is a must for anyone who is staying here. There are plenty of amenities on property (non motorized activities, spa, gym, pool) and there is no reason to leave the property. The restaurants and dining experiences were great as well. Lastly, I have to sing the praises of management for making our stay absolutely fantastic. Specifically Sergey was very helpful and just amazing at making sure we had a great time. A very sincere thank you to Sergey and all staff at IHC Bora Bora from us. We will be back!!!
I don't have enough positive adjectives to do the IC Thalasso justice. The location is amazing, with the best view of Mt. Otemanu and in a part of the lagoon with calm water perfect for floating and snorkeling. Our bungalow (#220) was luxurious. The food throughout our weeklong stay was delicious -- the daily breakfast buffet was a highlight, and we also enjoyed meals at the Reef, the Sands, and one fancy dinner at Le Corail (totally worth doing one night). Every inch of the resort grounds was immaculate and beautiful. We were there during a COVID lockdown and didn't even care that we couldn't leave! Perhaps as much as anything we loved the IC Thalasso staff, who made us feel so welcome and taken care of. A special "mauruuru" to Vainui, Ralph, Hina, Xavier, Celeste, and Jacqueline. We hope to see you all again someday!
Deserves 6 stars!
Our 3rd time to Bora Bora was a very pleasant surprise. We were absolutely blown away by the service and overall experience at the IC Bora Bora. From the start, the service was outstanding. Managers like Sergey, Hemana (sorry if I spelled it wrong), Valerie and others literally checked on us every single day for 8 days straight. Sometimes more than once. That’s a first - having travelled the world. We have never had so many managers calling our room every day just to ask if we needed anything. And Sergey was everywhere. I’m not even sure what his official position is, but he was literally everywhere - always checking on us and making sure we had everything we needed. He works his tail off and does an awesome job. As an example, when our hot water didn’t work for 12 hours, not only did Sergey get us an entire extra overwater bungalow right next door just to shower, but he found me at the gym the next day and informed me of a resort credit and bottle of bubbly to make up for the minor inconvenience. We got a nice upgrade when we arrived, which was unexpected and appreciated. But, our friends had the villa type that we had originally booked. And, when we had to unexpectedly extend our stay, we moved to the same villa that we had originally booked. It was also quite amazing. Spacious, clean, beautiful plunge pool, excellent A/C. Modern with lots of huge windows and pocket doors to maximize the beautiful view. Intercontinental is quite reasonable about the price differential between plunge pool villas and those without. It’s worth the extra for a plunge pool, especially since their price differential for the pool is far more reasonable than other resorts overwater bungalows. They also have a scuba dive center, which I did not use on this trip, but have dove in Bora Bora before and highly recommend. There are 3 restaurants so plenty of variety for a week long stay. Food was very good. Not world class, but who cares? We didn’t come expecting Daniel Bouloud or Thomas Keller. Gym is adequate with lots of windows and nice views. 2 treadmills, a bike, strider and a bunch of weight machines, enough to cover most needs. No dumbbells, but they have Les Mills weights which can substitute to an extent. There is a functional tennis court and plenty of room to roam around on the small island. Water sports offerings are the usual fare for an island. They have everything you will need. Room advice - all rooms are overwater bungalows so you cannot go wrong with any room at the IC Thalasso. But if you can, book a room with a plunge pool. Overall, this was a great experience. The overwater villas are beautiful as is the resort. But what makes this place unique compared to other luxury resorts in Bora Bora is the extremely attentive management staff. In our travels, few luxury resorts have rivaled the outstanding service at the Intercontinental Thalasso Bora Bora.
Best resort experience ever - can't wait to go back
The location, suites and view are just fabulous, but the people make the place really stand out. They were all very personable, very attentive to any particular needs and always friendly and kind. They worked very hard to make it a wonderful experience from the moment we stepped onto the resort's dock until the personal send-off we received when we departed from the same dock five days later. At every meal they planned ahead to make sure my daughter had gluten-free meal choices and remembering her favorite things. They all made us feel like the most important guests they had. I can't wait to go back.
We can not say enough good things about this resort. Our expectations were far exceeded thanks to the amazing staff at the Thalasso. 10 out of 10 would recommend. If you’re going to Bora Bora, this is where you want to stay!
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