What to expect
- Sleep Quality
Last 5 reviews
The best hotel I have ever stayed in
It is rare to say that one’s expectations have been exceeded but I can genuinely say that of this hotel. This is without a doubt, the best hotel I have ever stayed in. Why did I like it? From the moment of arrival at the edge of Perast to when we were dropped off to meet our airport transfer, it was excellent. This hotel knows how to look after YOU. Situated in a former palace with its own church, the setting of this hotel could not be more perfect. With the best water frontage of any accommodation in Perast, overlooking the islands. From the moment you took breakfast to when you chilled out on the sun loungers or ate dinner with them, or went to bed. Everything worked expertly. The staff work like an incredibly well oiled team to deliver a first class experience. They are like a swan, working hard under the surface and delivering exceptional service with a smile, making it look effortless. They have a vision for what they want to deliver for guests and they do that. We breakfasted on first floor terrace overlooking the bay. A stunning view. And what a breakfast. An extensive hot and cold buffet with everything from fresh fruits to home made muffins, beautiful range of breads and fish, meats and cheese and an entire range of yogurts as well as French toasts, pancakes and scrambled egg. Table service meant you also access to fresh fruit juices, smoothies and tea and delicious coffee. In addition, they offered a wonderfully diverse range of cooked to order food including omelettes (including egg white, for the more health conscious), and eggs every what you wanted them - Benedict, Royale etc. Not forgetting the delicious oatmeal. As a keen swimmer, I delighted in jumping into the sea several times a day and drying off in the sun. There is no better place to rest and enjoy the views that this stunning village affords. They have sun loungers overlooking the stunning bay and there’s an outdoor pool too, should you prefer. They have a lifeguard and staff that will serve you food and drinks to your lounger. My husband and I loved the ice teas. Perfect. Knowing I liked wine, they arranged a fabulous wine tasting experience at a vineyard. It was stunning and they put great thought into the arrangements, knowing that we wouldn’t want to travel too far. There are too many amazing staff to mention all by name. The entire team are excellent. Thoughtful and anticipating your needs, professional but also friendly. Most of all, they worked perfectly as a team to deliver excellent service. We felt truly valued as guests. Not customers so much as family. I have not had two weeks off work for very many years. We have returned feeling relaxed, rejuvenated and blissfully happy. Thanks to the team at Heritage Grand Perast.
Perfection! How all hotels should be.
Couldn’t say a single bad word! Location and views was exceptional! The service was more than anyone could expect ! They truly went above and beyond and you felt like the only guest the worried about. Truly an amazing experience! Can’t compliment anyone enough. From the lovely girl at front desk that arranged our boat transfer to the guy by the beach making sure we never needed anything to drink. Cleaning was superb. So was the breakfast. A stay to remember!
Exceptionally lovely hotel
The staff at this hotel go out of their way to help you enjoy your stay in any way they can. The reception staff, especially Eva, are wonderfully efficient and helpful. Breakfast is a feast, sitting overlooking the bay. Delightful. The room we had was extremely well equipped and housekeeping serviced it beautifully. It was a real treat to stay in such a well managed hotel, and the architecture is beautiful, making full use of the ancient buildings, whilst providing 5 star comfort. We’ll be back!
A genuine 5-star hotel in all aspects
Located on the waterfront of Perast, the hotel is charmed by its palazzo past and enjoys enviable views across the bay. Rooms are well equipped and the standard of housekeeping is extremely good. Breakfast at the hotel is served on the terrace overlooking the bay, food was consistently of high quality. Lunch and Dinner were equally of a high standard, with a selection of fresh fish available daily. Hotel staff are professional and extremely attentive; it’s clear that the hotel management value their people, this comes across via employees welcoming and enthusiastic manor. From arrival to parting the friendly service was exceptional and consistent. Whilst several of the staff deserve a mention, Eva went the extra mile to ensure that our short 4-night stay was magical!
Beautiful Week Away
We have just returned from a lovely week in Perast. From the moment we arrived, the staff went above and beyond to meet our every need including upgrading us to a sea view room which was a lovely treat. Breakfast on the terrace every morning was outstanding, quick and with a lot of choice. The pool area was delightful, always had plenty of beds available and a waiter was always on hand to take our drink orders throughout the day and even serve a delicious lunch if desired. We also spent some time at the indoor pool which was quiet, relaxing and great for days when the weather isn't great. Overall an amazing week in Montenegro and we can't wait to return!
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