What to expect
- Sleep Quality
Last 5 reviews
We had a great stay at this hotel. We had a really nice dinner at the Lebanese restaurant. The food was fantastic and service was good. Our room had a view of the pool and the Nile. Sunsets were beautiful. Our room was clean and comfortable.
To avoid wasting time in queues to buy entrance tickets or in thinking what to do first and when... we got the help of the travel desk who arranged a private car with a guide and a suitable plan for us, advising with the best timing for each site’s visit, when we can take the baby stroller, where to eat... Ms. Ghada was very professional from the first contact she immediately handled our specific requirements and were very flexible with our last minute changes. The car provided for the tours was new, comfortable & with (working AC), the tour guides were all with a good knowledge of history and local culture and of course the visited sites were just amazing
Money stolen during family trip
Our money (USD) got stolen from the room, and the hotel management wanted to cover the entire thing to avoid any scandals. We were staying 3 nights On 30th of March We went to do some site visits, just to come back and find some of the money had disappeared. The few dollar bills were taken from an envelope so not to be noticed. Reported the incident at once to the Front Desk. First they said that we "counted" our money wrong Then blamed us for not keeping the money in the room safe. When I insisted to call the police Then they promised to look into it Then at the checkout their general manager said maybe you counted wrong And so on... Basically we got nothing back Nothing happened and not even a single apology. Reported to Hotel HQ which in turn is not responsive on email/whatsapp I don't recommend this hotel at all
We really enjoyed our 3 night stay at the Steigenberger in Luxor in late March, 2021. The hotel is clean. The staff is really attentive and nice (especially our waiter, Makar). The rooms are big. The pool is wonderful. We ate 3 meals at the restaurants and every one was great. The singer in the lobby was fantastic. We really enjoyed our stay and highly recommend.
The Travel Desk At this Hotel Was Amazing I had arranged for A day tour to see 2-3 places in a day, they had send over a driver and a tour Guide name Ghada she was Amazing and for sure the best Tour guide I was lucky , And good photographer as well, we when to the Hatshepsut Just No words for that place, It’s just A must when in Luxor.
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