What to expect
- Sleep Quality
Last 5 reviews
This is Egypt and you are traveling back in history so keep in mind that Luxor as a city is simply a tourist attraction for the historical sites. The Winter Palace managed by Sofitel is a historic hotel with a vintage charm, the staff is excellent and very courteous. The building itself is old and is not shiny and renovated like a modern Sofitel... but that goes back to the vintage appeal... the gardens are beautiful with many birds and flowers ... a lovely pool side and some water fountains... overall the grounds are very well maintained. The rooms itself are again well appointed though not modern they are pretty cool with high ceilings. We stayed in a room facing the Nile and found the view quite spectacular. Again keep in mind the entire city is primarily tourism based so keep your expectations in mind and definitely you tube some videos about Luxor before your trip so you can set your expectations. The breakfast buffet offers a variety of choices though they are the exact same each day so by day 4 you are pretty much done :) but then again the coffee was good and the service flawless. We drove around the town and can definitely say that this hotel is located in the best place... definitely recommend for the experience! Thank you to the staff during the COVID times for following protocols and providing everything from masks, wipes and gels on demand and at every location throughout the property.
Relaxing stay at Luxor legend hotel built in the 18 th Century
Very good location on the River Nile. Built 1882. Efficient check in. Spacious rooms. Amazing historical furniture, paintings and carpets from the old days. Huge lounge with historical chandeliers, piano, sofas, tables in every corner. Wide range of Resturant’s, some with formal dress. Amazing gardens and wide balconies overlooking the gardens and a heated swimming pool. Delicious first class food. Well served by professional staff. Unfortunately the billing system is complicated, you need to check your invoices carefully at checkout. Usually some duplicates are there.
Nice hotel, Clean rooms, great breakfast, poor shower and wifi
My booking was actually over at the Pavillon. They could not find my booking and claimed it was canceled. I showed my pre-paid confirmation. Eventually, after a few phone calls, they sent me over to the Winter Palace. I suspect they had moved me over there but failed to notify me. It's nice to get upgraded but after 20hrs of travel, you just want to check-in. The room was pretty spacious and clean. I took a shower and found the water pressure to be terrible (I was on the third floor. At that hour, the hot water was barely there. After 20hrs, a cold-luke-warm shower also was not appreciated. After that, I didn't have any issues with hot water, though the pressure was still poor. The room was actually quite bright. When you look at the details you can start to see the age. This seemed to be the case for the whole hotel and most of Egypt. It probably was great like 20yrs ago, but lacking upkeep and in need of a renovation. Sure, you need to keep the history but that doesn't mean things can't be kept up. It would be nice if there were better accessible power plugs near the bed, these days, people want to have their phone bedside. The WIFI was horribly slow and unreliable even though there was an access point in the room. Maybe 1MBps at best. I actually got better connections via cellular data. The grounds are beautiful and there is a large pool. The breakfast buffet had a large variety including a pancake/omelet station. One other annoying thing is the keys. They still use the old-style keys but there is a large and heavy metal keychain. This is a bit annoying to carry around everywhere and you always need to take it out at metal detectors. Another annoyance is that the hotel is a magnet for aggressive touts outside trying to sell you rides. There is a back way to get out the staff uses though. Overall, with the price so low, I think I'd stay again.
One night in Sofitel Winter palace
Me and my clients stayed one night at the hotel , you feel that you stay in different time , services are very good , building, Architecture are great , the location of the hotel is one of my favorite, i loved this hotel and decide to come back to stay couple of days with my family. If you like old hotel , i highly recommend this hotel.
A bit of paradise in a palace
Winter palace is a beautiful location with grandeur. The people here were so kind and hospitable —fun and funny! The hotel was decked out for Christmas. The decorated areas didn’t take away from the gradujure of hand knitted rugs and 10 foot hand blown Moreno glass chandeliers. There was a restaurant on site and daily tea time each afternoon. Our room was in the main building and had an old fashioned key—which was large to carry around but fun too. The tea cup and saucer were actual China and the turn down service was so special. They even left stockings with cookies, chocolates, and an orange on Christmas Eve. We didn’t have breakfast in our package and they requested 300 pounds per person. We chose to eat out and about and had pleanty of other great choices on the East bank. The Wifi was strong and included and for 5 people per room on a local server. All rooms have a balcony 2 have a shared large 262 and 3 The towels were generous 60 inch, pillows were nice and soft and The beds were VERY firm. The lotions, loofa, and soaps were all very good quality. A really cool part about this hotel is you could walk for 2 blocks and get to the Luxor temple which was beautiful day and night. BUT the second you leave this hotel you are a target and harassed by Taxi and calid drivers. We just ignored them and didn’t say a word. Speaking of being a target We had a young man approach us the first night giving us a song and dance about he was a chef at the winter palace and saw us there and invited us to the “market” to get spices with him. LUXOR holistically has a lot of hard bargaining. We also walked into the town the other way toward SOFRA and found real shops and nice bakery’s ect. More authentic.
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