What to expect
- Sleep Quality
Last 5 reviews
Experiencing the Winter Palace atmosphere at a reasonable price
The room was large and clean. A kettle was sent to me when I required it. The best things about it are its proximity to the temple of Luxor (and the ferry) and being able to enjoy the Winter Palace gardens.
Outstanding stay in Luxor!
Pavillon Winter Luxor in located in the center of Luxor close to the temple and Museum. Old Winter garden and its facilities are available to Pavillon guests as well. Staff is super available, only hotel you can stay in Luxor. Best option for the price!
A 3 stars hotel within a 5 stars property
ATTENTION : this part of the SOFITEL LUXOR at the back of a large landscaped Parc is definitely NOT a five stars hotel and that is why the rates offered are much lower than the actual old property "Luxor Winter Palace" facing the Nile accross the Parc and Gardens...... "Pavillon Winter Luxor" has nothing of a Sofitel , and certainly not the standard of a Five Stars Hotel ; at first it looks like a residency at the far end of the very nice Parc and very beautiful Gardens adjacent to the "Sofitel Winter Palace Hotel" where you can have a tea , a drink or dinner .... First disappointment "The Pavillon Winter" offer dated rooms , mostly outdated furniture and the cleaning is very aproximative , if you look carefully you will finf dust everywhere , the curtains certainly not have had a wash for several years , the carpet is also old and dusty such is the balcony , before using the room consider one hour to have it totaly cleaned in order to sleep in....Lights are low , the TV was not working in my room so an engineer had to come and replace it at 23H00 after several requests , also very few plugs for nowadays needs... The second main issue is the breakfast : very disappointing too , no fresh orange juce and horrible coffe for a "5 stars " !!! few tables in the sun , most of the tables are inside in the dark , and by 10 o'clock no more breakfast in just a few seconds all is closed like if staff was not doing extra hours ! This hotel is good for one or two nights since you can enjoy the ver large gardens and swimming pool but that's all , sorry but this is indeed a big disappointment and certainly not what I expected from an ACCOR hotel sold has a Five Stars !
The most beautiful hotel around
The room was very lovely and spacious Nice big bed the balcony overlooked the lovely,well kept gardens,we could see the nlie from our balcony,all the staff were nice and helpful,the buffet breakfast , well so much choice it all depend what you wanted the staff were helpful and the staff remembered what you like coffee or I liked lemon green tea yes with real lemons The gardens were very lush,the pool area was well kept We love pavilion winter hotel so much we going again this year for 20 nights There is so much more in luxor and surrounding areas too see
A beautiful old palace hotel full of charm
This is the destination hotel in Luxor and we loved staying here. If you are going expecting it to be like five star hotels in Europe or Asia you may be disappointed. It is tired and a bit run down but it is full of charm and faded grandeur. The service was excellent and the staff very friendly The gardens are absolutely beautiful, the bar and terrace gorgeous and the rooms comfortable. The service in the Corniche restaurant was exemplary and so friendly. Staff at Sofitel’s Old Cataract in Aswan should be sent here for training. My only criticisms: The internet kept dropping out & was v frustrating Luxor is very hassley you step outside the hotel and it is a bear pit of touts and taxi drivers all trying to rip you off. It is exhausting. The hotel don’t help you to get a taxi or find your way through, their only alternative are rip off prices for limousines and arranged tours which are 5 times what they should be. You are left feeling if you don’t want to get ripped off in the street the hotel will rip you off even more They need a good Conceirge and a range of options
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