What to expect
- Sleep Quality
Last 5 reviews
Excellent staff, always ready to help me and entertain my 2 children. Always stay here when i am in Hurghada, lovely room and a variety of food with excellent facilities. When we were told the Hotel would close because of the Coronavirus they went out of their way to help all the guests.
Cannot rate them highly enough
Myself, my wife and our young daughter booked a stay for 8 nights in March 2020. It was our second time in El Gouna. The level of service that we received from the management and all the staff went over and above what we would expect from a hotel. You can see that staff are highly-trained and motivated. I have stayed in many hotels in Egypt and service levels can vary even in 5*'s, but this hotel stands out. Lavish buffet breakfasts, nightly entertainment, kids activities, water sports and kite surfing lessons available on the private beach. Our trip was cut short due to COVID-19, but the time we did have was a perfect relaxing family holiday. We wish we could have stayed longer, and will hopefully be back one day...
Traveled to this Hotel from Bristol on 16/03/20, arrived early evening. Tuesday morning told the hotel could be closing on Thursday and we might have to go home early. Hotel staff were excellent no one really knew what was going on we were all in the same boat together. Gradually there were less and less people in the Hotel but we were told by Tui we would still return on our original flight on Monday 23rd March and the Hotel agreed to stay open until all the Guests had left. on the last day by the afternoon there were only four of us left. A big thank you to all the hotel staff, Omar our room cleaner, Khaled poolside bar, kato, Demi , Nicole sorry don't know the names of the rest of the entertainment team and Fahmye a friendly face we saw every day keeping us informed on what was happening. To many names to mention ( sorry if spelt wrong) but a big thank you to every one. The precautions taken daily to prevent the spread of Corona virus at the Hotel were very good helping to reassure guests the hotel was doing all it could. Would definitely return to this wonderful Hotel. Neil & Dorothy Room 3304.
We had a lovely stay at Movenpick - from check in to check out, Hesham at the front desk answered all of our questions and took care of all of our needs. The facility is quite large and has wonderful walking/jogging paths. The setting on the Red Sea is spectacular - a beautiful place to watch the kite surfers perform their tricks. The food was very good - the breakfast and dinner buffets were plentiful. Be sure to take a TukTuk into downtown and to the mariner.
THE BEST HOTEL WE HAVE STAYED
This hotel is the best we have stayed at and we are 70 years old and been to lots of destinations. The rooms (we had 2 family rooms) the food the pool the staff totally amassing . We travelled with my son his wife and 2 grandchildren 14 and 6. We could not have had better service and thank the entertainment team who were so friendly and funny they helped to make our stay prefect.Not forgetting our cleaner Omar who placed flowers in our room when it was my granddaughters birthday, and the hotel for the cake even if it was a little late. Cant wait to return
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