What to expect
- Sleep Quality
Last 5 reviews
Great location, friendly staff, nice room and view of the park
Good size room looking out over the park towards the Old City. Staff were helpful with places to go and how to get there. Excellent Executive Club with snacks and drinks when needed. Very good buffet dinner. Provided good box breakfast prior to our very-early-morning departure to the airport for our flight to the Galapagos Islands/
Modern hotel, accommodating staff
This hotel is located in New Town within walking distance of the National Museum, the Artisan Market, and Plaza Foch (good restaurants). It seems to be a popular hotel for tours. Because of this, they often opened the breakfast buffet extremely early (3:30am!) so that tour groups leaving on early flights could eat first, which was very accommodating of them. The breakfast buffet had quite a few options, including Ecuadorean (e.g. ceviche). The hotel gives 2 free bottles of water each day in the room. There is a pharmacy right across the street where you can buy more if needed. You can easily get a safe taxi from the hotel - the hotel has a pool of taxis that works for them. We hired one for $40 to take us to El Mitad del Mundo on a 3 hour tour which worked out perfectly for us. Only small complaint - sometimes you had to wait quite a while for hot water in the shower.
Comfortable hotel with good service
This is an excellent modern hotel, an easy walk to the city centre, craft market and restaurants. The rooms are large, comfortable and well equipped. The breakfast was great and we also liked the food and drinks served at the bar including sushi! The staff were especially helpful.
The staff are very friendly and super helpful. Rooms are great! Clean and comfortable. This hotel is in the heart of it. Close to many things. I would recommend this hotel. The breakfast is really good
One of the best Hilton properties we have ever stayed or visited
This one should be a "required visit" for all Hilton Hotel managers! It is an excellent property that is so well managed that it is a "best practices" model for the entire Hilton staff. They do EVERYTHING right--the first time! I wish I could say that for all my stays at a Hilton property at many different levels on the hierarchy.pecking order. From the moment of arrival, the staff knew what to do and what to say at every step of the process--with NO hesitation. English is a "first language" with the staff here! The bell men smiled, snapped into action, and had the bags to our room one minute after we stepped into it! The checkin was a slick as could possibly be. The elevators worked--and very fast The security check in the elevator is easy to use. The rooms are excellent and comfortable--with everything you need. Getting on the web is a breeze and it actually works! The noise level is great--no street noise. The bar is excellent and the breakfast is one of the best on the trip. The outside of the hotel looks great and is in a great location--next to a nice park. There are a number of nice restaurants and sights an easy walk for the hotel. The lobby is big and efficient. There is a very safe ATM across the street in a drug store. Getting a cab is easy--they are in front of the hotel. What's not to like about all this property? It is not located in the old city, it is in the "new city" or the suburbs of the old city. There are historic properties around it, but just not as old as the original center city. However, I am certain that there are other good/great hotels in Quito (which is a wonderful city--both old and new) for you to consider, but I find it hard to believe that you can possibly go wrong with this one! Should you have your heart set on an historic property and want a hotel in the old city, there appear to be a number of good contenders for you to review. The old city is incredible--one if the best squares we have ever seen!
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