What to expect
- Sleep Quality
Last 5 reviews
Fabulous hotel. Facilities excellent, staff incredible. The poolside staff were particularly attentive bringing ice cold bottles of water through the day and they were always around to take your food and drink order and help you with towels and umbrellas. (Santhosh was a star and a hardworking cheery individual)
Definitely coming back
Other than the hotel being beautiful, spacious and incredibly calm atmosphere; the service is what really makes this place stand out. The entire staff is incredible kind and you’re genuinely not left wanting anything as they literally cater for whatever you want. They know what you want before you do 😂 Special mention to Santhosh by the adult pool who was incredible considerate at every single point through our my stay. Genuinely went above and beyond. Will be coming back here on my work trips!
Amazing, relaxing holiday
From the moment we arrived at front reception we were treated like vip’s. The polite service we received from the gentleman who greeted us was 1st class. He arranged breakfast for us as we had been travelling over night. We didn’t have to ask! The staff at the mezzerie all served us to the highest standard. Each of the waiting staff were polite, attentive and lovely. The food was delicious with fo many options. The pool guys were exceptional, with special mention to Borzo. What an amazing member of staff. He and his team ensured all guests were comfortable and if we needed shade, he moved the parasol and chairs for us. Nothing was too much trouble, we never had to ask! He greeted us with a huge smile every morning and this never waived throughout the day. If we were happy, he was. He went above and beyond for every single guest! The ice cubes/bottled water kept us refreshed through each day of our stay. Borzo is a credit to the WA. Thank you for making our stay very memorable. We will return….soon, Thank you Ps. Luna the Falcon was an added bonus.
First Class Holiday
Visited Dubai for the first time this month, stayed at Waldorf Astoria which was such an clean and welcoming hotel. All the staff were so accommodating and friendly always wanted to do the very best for you. Such an amazing holiday, we will definitely be back soon. Big thank you to Borzo, who looked after us everyday around the pool going above and beyond to ensure we had everything we needed so thank you!
A new experience.
The hotel and staff was more then expected. Borzo had made the time around the pool one of the best experience we’ve had at hotels. The food was exceptional, especially the with the many varieties of delicious deserts.
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