What to expect
- Sleep Quality
Last 5 reviews
Dinner in the EAU Zone
We made reservations for our party of four bases upon a recommendation by our hotel. Took cab to the Royal Mirage Hotel on the beach and ate at their EAU (water) Zone. Very exclusive with beautiful grounds and water features. Had a bottle of red wine split four ways before dinner. Another bottle of wine with dinner. I had Crispy Vegetable Spring Rolls with carrot, cabbage, sweet potato, mushrooms, celery, sweet chili sauce. I also had Pan-Seared Crab Cake with shrimp, celeriac puree, red tobiko and wasabi mayonnaise. My spouse had the Seared Salmon Fillet with zucchini, carrot, mashed potato and honey butter sauce. Our friends had the Ginger Lotus Sea Bass, a leaf wrapped seabass, Asian herb and Vietnamese Ginger dressing and Satay Chicken with veggies. Excellent meal preparation and service.
We arrived in the very early hours of the morning and were met at reception and our luggage dealt with by staff. We were taken to a the Club lounge and supplied with cold drinks. We were sat down and our half board package explained to us, we were told that the manager would be with us shortly. He arrived promptly and took us to our room. We had initially booked a Club King room. We were surprised to learn that we had been upgraded to a suite. The manager had personally written a card congratulating us on our marriage and wishing us every happiness on our Honeymoon. The grounds of the resort were beautifully landscaped and you really feel as though you are in paradise. Our suite was immaculately decorated, the attention to detail is truly 5*. The resort occupies a section of beach, which was well manicured and patrolled by staff, the sea was like a bath. We have every intention of returning. We highly recommend this hotel if you want guaranteed luxury with kind attentive staff, this is the place to stay. Thank you so much for making our honeymoon extra special. Apologies for the late review.
“Serene Surroundings and Superb Staff and Service”
We had stayed a number of years ago in the hotel as well as the Residence. The hotel still looks like newly built. There is a big secret in the hotel, namely the superb staff who went way beyond to assist each and every guest. The rooms are spotless and well looked after by housekeeping staff. Gold club is again still as good as ever. We were checked in by amazing 😉 team very quickly and our room was ready quickly. The breakfast in Celebrities was amazing with freshly sourced food and great choice. Our thanks to ALL staff including Rahul Sharma who always has time to make his guests feel like friends. We will be back hopefully soon.
Me and my family have visited this property beginning of last March, and the architecture and size of The Palace blew my mind. Everyone, from Sunil, Kennedy and Shiva at the entrance, to the reception with Nadim as manager with his team, was extremly friendly and caring. Once on resort, you basically do not want to leave again, they have multiple restaurants and lounges and even their own Spa and Hammam venue with Diana and Saif being the perfect hosts and making sure you are fully relaxed. We greatly appreciated the massage and hammam, thank you so much. Last but not least, Mr. Sharma at the Palace looked after us like kings and queens and personally came by to ensure we had an unforgettable time. Hoping to seeing you all soon again on our next holiday and greetings from Switzerland in the meantime!!
Truly Amazing Hotel
Having been going to O&O Royal Mirage Palace for many years now, we can honestly say that the standards are still as high as ever. From the moment we arrived, we were treated like royalty and there was a welcome party to greet us - it is at that point, we know why it is called the O&O and why we keep on returning to our 2nd home! After a few weeks at the hotel, our time was cut short by what is going on in the world with Coronavirus, when British Airways cancelled our flight home. It was time to leave, pay for new flights and head back to UK. Yes! Thanks BA - we had to pay for flights!!!!! Whilst there, we watched the hotel staff clean and clean everything imaginable - the attention to detail was incredible, to keep the guests and their staff safe We managed to eat in all the fabulous restaurants and the new concept in Celebrities was a massive hit with us - so thank you The buffet foods were served to you with clean tongs being changed for each different food etc. Bar Stools were removed from every sit up Bar, table, chairs table mats etc were sanitized before anyone sat down to eat. The Spas were closed and I don’t need to go on...... This Hotel could not have done any more to keep everyone safe, and free from infection...and not one of the staff complained - everyone was happy, friendly, smiling and as helpful and willing to please, as ever When we left, we were even given a few sanitizer gels and disposable gloves for our journey - unbelievable attention to detail once again!! There were a number of staff unable to go back to their countries for vacation to see their families, despite having flights already booked, as they wouldn’t have been allowed in without quarantine - but these employees took it on the chin, and were gracious enough to understand the severity of the worldwide situation A truly truly wonderful hotel, and we can’t wait to return in better times! To Mr Olivier Louis and Mr Rahul Sharma - this Hotel and your entire Team are an absolute credit to you - thank you for the most wonderful holiday, and for keeping us safe......we wish you all the very best, and please look after yourselves!
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