What to expect
- Sleep Quality
Last 5 reviews
Divine Anniversary Gift
Wow! Wow! Wow! Heavenly! The pools are beautiful, the cabanas are lovely, and the staff is amazing and attentive! Loved everything from start to finish. The staff provides each guest (group) with a bucket of ice and bottled water. They also have a menu from which you may purchase other items at your leisure. They supply you with towels and information about dining at Hell's Kitchen, if you'd like. And then they check on you throughout your stay to be sure you are well taken care of. Our poolside person, Leo, was charming. We appreciated him watching out for us and when we ran out of water bottles, he came over with yet another bucket and four bottles. Very attentive. Over all, it was a beautiful day of sunshine, relaxation, and beauty. From the beach to the pool to lunch, we were totally thrilled to celebrate our anniversary here!
I live in Dubai and recently I have discovered this lovely place. I did not use the hotel but I generally spend the Friday or the Saturday at the beach and the service is excellent. Everybody is super professional and they are very attentive. The cabana is very clean and the beds are super comfortable .
30th birthday staycation
We originally booked for the one and only hotel but the rooms have now been redecorated and don't match the current pictures online. The original decor was very royal looking and luxury whereas now it is very basic white no throws no cushions very simple looking. We therefore stayed in the next building the one and only residents building which was absolutely amazing! We were given welcome drinks upon arrival and taken to our room which was beautiful and had an amaixng pool view. The pool at the residents side is also a lot more private and for couples as opposed to the other building which is more for children and a lot more busier and louder. The second day of our stay we visited drift beach club and were given a cabana , the music and vibe was great there and it's nice this is also included in the package. We had breakfast included which the staff kindly let us customise and choose from. We also had 500aed included to use on food and beverage at the hotel and chose to eat at euzone which was a perfect romantic setting and lovely food. Thank you for a lovely stay the staff
My family live in Dubai and always include in my visit hotel break and beach days whilst there. Since 2013 have stayed in numerous 5 star hotels and never had a poor experience. Hard to say if One and Only is the best as really difficult when all of my stays have been wonderful. What i can say is the staff, facilities and customer service are fabulous and wouldn't hesitate in recommending hotel. I hope to book again when returning to Dubai in November.
Before we go back to school we decided to take our kids for a staycation. We were 2 families so we took 2 interleading rooms. We checked in, all is good the receptionist said that the kids club was open (it wasn’t by the way, after walking in the heat for 10 mins and convincing the kids that it’s not open was another headache). Anyways, I was just emptying the luggage I get a call from the receptions asking what time we are going to check out because the hotel is full! How welcoming! Anyways we let it pass. We spent the day at the pool.. For dinner, only 2 restaurants were open, so we decided to go to The Rotisserie, oh my god .. first they made us wait 20 mins to sit because the men were wearing shorts, I’m sorry the hotel restaurants are shut down because of Covid, the least they can do is be easy with their rules, oh I forgot to mention that the restaurant was empty! Food was horrible! Second day breakfast at the same restaurant, food was bad as well.. mixed up our orders, 30 mins for the coffee to arrive. All in all, it wasn’t a great experience, we don’t think we will come back ever! So disappointed with the staycation. Eauzone Had good service and really good food.
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