What to expect
- Sleep Quality
Last 5 reviews
30th birthday staycation
We originally booked for the one and only hotel but the rooms have now been redecorated and don't match the current pictures online. The original decor was very royal looking and luxury whereas now it is very basic white no throws no cushions very simple looking. We therefore stayed in the next building the one and only residents building which was absolutely amazing! We were given welcome drinks upon arrival and taken to our room which was beautiful and had an amaixng pool view. The pool at the residents side is also a lot more private and for couples as opposed to the other building which is more for children and a lot more busier and louder. The second day of our stay we visited drift beach club and were given a cabana , the music and vibe was great there and it's nice this is also included in the package. We had breakfast included which the staff kindly let us customise and choose from. We also had 500aed included to use on food and beverage at the hotel and chose to eat at euzone which was a perfect romantic setting and lovely food. Thank you for a lovely stay the staff
My family live in Dubai and always include in my visit hotel break and beach days whilst there. Since 2013 have stayed in numerous 5 star hotels and never had a poor experience. Hard to say if One and Only is the best as really difficult when all of my stays have been wonderful. What i can say is the staff, facilities and customer service are fabulous and wouldn't hesitate in recommending hotel. I hope to book again when returning to Dubai in November.
Before we go back to school we decided to take our kids for a staycation. We were 2 families so we took 2 interleading rooms. We checked in, all is good the receptionist said that the kids club was open (it wasn’t by the way, after walking in the heat for 10 mins and convincing the kids that it’s not open was another headache). Anyways, I was just emptying the luggage I get a call from the receptions asking what time we are going to check out because the hotel is full! How welcoming! Anyways we let it pass. We spent the day at the pool.. For dinner, only 2 restaurants were open, so we decided to go to The Rotisserie, oh my god .. first they made us wait 20 mins to sit because the men were wearing shorts, I’m sorry the hotel restaurants are shut down because of Covid, the least they can do is be easy with their rules, oh I forgot to mention that the restaurant was empty! Food was horrible! Second day breakfast at the same restaurant, food was bad as well.. mixed up our orders, 30 mins for the coffee to arrive. All in all, it wasn’t a great experience, we don’t think we will come back ever! So disappointed with the staycation. Eauzone Had good service and really good food.
I stayed in the hotel for 3 days in in room no 903 room was amazing service excellent special thanks to mr Brian the security manager who went above nd beyond to locate my lost mobile and Mohammed youssef the concierge to hello willing to help nd sure will visit again
One of the best hotels in Dubai.
My family and I stayed at the One & One Royal Mirage for two nights and it was perfect. The restaurants were great, the rooms were luxurious and the hospitality was excellent. Ricardo and his staff, and every employee of the hotel were polite, kind and unbelievably helpful. We definitely look forward to coming back.
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