What to expect
- Sleep Quality
Last 5 reviews
Visit from 15/05 - 22/05
16th visit to this glorious hotel, immaculate public spaces, pristine manicured gardens, well appointed rooms, wonderful pool area at the Palace, stunning stretch of beach ( shame about the view),in the main, excellent staff, very attentive, efficient and genuine, a few hiccups, that have been mentioned to management and hopefully, will be addressed for the benefit of returning and new guests alike.What was surprising, was the lack of guests, we have never seen it so quiet,is this Dubai in general?,on that I cannot comment.The O&O only is a luxury brand and rates reflect that, however, what was once the One and Lonely, is now being suffocated by the constant building and building with no end in sight, the view from the beach which for years was a unobstructed view of the palm has decended into looking directly onto high rise buildings, for some, possibly many, this may not be a issue, certainly for those visiting for the first time. It is worth noting, that the Arabian Court and its restaurants has been closed for apparent refurbishment?, so for those staying at the Palace, eating options are Olives, Celebrities, BB&G, Tajine and the 101 on the palm, I must say the food and service at the 101 was outstanding. We do also prefer the old BB&G and it's previous menu. We have always said we do not visit Dubai, we visit the O&O, purely and simply for the experience it provides and over the years it hasn't disappointed. As always we must mention stand out staff, Prisca, Jobi, Alex at the GC, Pavi, Ram pool bar, first class service as always guys and great to catch up after the past few years, Philip pool,a big thanks to Ved, F&B manager for arranging our pre arrival requests, last but not least, Gino, lobby, great to see that your very hard work has been rewarded with promotion, well deserved. Would we stay anywhere else in Dubai, 100% no, will we be returning as often, possibly not.
The hotel staff were very attenuative across all levels. And i would like to pass on my appreciation and having g stayed in the hotel for the last 20 years it is still 5 star and i would highly recommend this hotel.
Ruby wedding anniversary celebration
Just got home from celebrating our wedding anniversary at the one and only . Having stayed here before we know the hotel and staff are first class. I would like to say a big thank you to all the team at the one and only for making our celebration very special. On arrival we were upgraded to a suite and were presented with red roses. The team in the gold club lounge catered to our every need. Thank you Prisca and co!. The Restaurant celebrities and the Beach bar and grill were fabulous. We could not have asked for more. We have stayed in lots of Dubia hotels over the years but the One and Only is by far superior, Looking forward to a return visit.
We love this hotel so much we’ve been over 20 times!
One and Only in Dubai delivers every time. The hotel itself is beautiful with stunning grounds, amazing pools and a great choice of restaurants. The service from the staff is outstanding; they always go above and beyond to make our stay memorable.
A real mirage in Royal mirage where I did not feel going out from the hotel for a week as all I needed was fulfilled
Beautiful pool - Beautiful beach Excellent food - Most welcoming staff - Good location and most of all very clean One could eat every day at the hotel diverse kind of food from Moroccan ( best in town) to Indian to Italien to French to Argentenien Besides, the look at all these palms trees in the pool is the most relaxing. Thank you Royal Mirage for this real mirage you provide
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