What to expect
- Sleep Quality
Last 5 reviews
Great hotel, deserves its stars
Stayed in this hotel less then a year ago. Enjoyed it, service was 5 stars for sure, well everything was top notch. Cant fault it! Simple is that! Bit far away from center, takes about 40 mins to get there on the tourist bus. Was really hot when we were in Dubai but aircon is pretty basic everywhere, even bus stops have them or tourist buses etc
Best hotel I’ve ever been to. Third time at Sofitel. Manvi the medial lady for Covid assistance was great. All the staff are so helpful land food is so nice. Want to renew my wedding vowels with my wife and family at Sofitel next year.
Great stay and great sanitary measures
Very nice property An enjoyable experience. This was our third stay at the Sofitel the Palm. This stay was very special since it was after lock down. The sofitel has invested massively in precautionary measures to ensure the highest standards of sanitary security. Thanks to that, we enjoyed every bit of our stay. Special thanks to the F&B team and the super efficient reception team.
Exceptional hospitality service
Very impressed with front desk service, and particularly with the Manager Mr. Mikko who sorted out some booking and reservation concerns and ensured that all issues were resolved - his attention to detail and customer service had a tremendous impact on the quality of our entire stay. Everyone involved, from the valet and service personnel to management, appears to share the same customer-focused approach. This was definitely one of the best vacation stays my whole family have had anywhere in recent memory due to the consistent professionalism exhibited by all employees. Ms. Dhini was an outstanding Receptionist too. I wanted to thank all of the staff. It is nice to have people remember you from your last visit and to acknowledge and appreciate our repeat business. It is a pleasure to get to know more about the wonderful staff at the Sofitel the Palm, we checked in last 18 September and stayed at 2909, it was a memorable celebration of our 5th year wedding anniversary.
Beautiful place from beginning to end. I have really enjoyed with my family. Sofitel is the one of the best place to have vacations. Hotel staff room with the associated view all was amazing. The service from staff was really good especially from syed. If you are looking for a relaxing place to stay for a couple of days, I suggest Sofitel hotel.
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