Outstanding service and amazing views of the Burj Khalifa on Sheikh Zayed Road.

Part of the impressive cluster of skyscrapers that line Dubai’s immense Sheikh Zayed Road, this slick high-rise hotel puts you at the heart of this metropolis. The acclaimed Shangri-La service combines traditional Asian hospitality with touches of Arabia. Situated close to Downtown Dubai, the views are phenomenal. From the rooftop ikandy ultralounge – the hotel’s place to be seen – you’ll be treated to unrivalled views of the Burj Khalifa.

Dubai’s best shopping and sights are just 10 minutes away and there’s a regular complimentary shuttle for easy access. If you’re after a relaxing city stopover, perhaps book a rejuvenating massage at CHI, The Spa, or head to the rooftop pool for cocktails and light bites from the comfort of your sun lounger. Dining is superb, with live-cooking stations at Dunes Café and authentic Chinese and Vietnamese cuisine at the hotel’s speciality restaurants, Shang Palace and Hoi An. And if you’re looking for nightlife, head upstairs to ikandy ultralounge where guests can relax with cocktails and shisha and soak up the live DJ set music and beach club vibes.

We’ve chosen to feature the newly refurbished Premier Rooms, which are sophisticated and modern in style. Some rooms on the hotel's higher floors have some of the best city views in Dubai. Premier Rooms have views of the sea or the city. We recommend upgrading to the Horizon Club for access to the spa with its indoor pool with spectacular city views, as well as an exclusive lounge where you can enjoy breakfast in a more intimate setting, complimentary afternoon tea and happy hour with canapés and selected beers and spirits included. One Bedroom Suites offer more space with a separate sitting area and also includes access to the Horizon Club.

TripAdvisor rating

Based on 3111 reviews
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Key information

On Sheikh Zayed Road, Dubai’s main road, around 10 minutes from shopping and the main sights of Downtown Dubai

Airport transfer time: Approx. 15 minutes’ transfer from Dubai airport (dependent on Dubai traffic)
Rooms: 302

Good to know

Minimum stay: 4 nights 29-31 Dec. No departures 31 Dec. This hotel is closed on certain dates during the year. Compulsory New Year's Eve gala dinner, supplement applies.

Accommodation information

302 rooms and suites


• Go shopping at Dubai Mall with the hotel’s complimentary shuttle • Head to the iKandy rooftop lounge for a cocktail and a live DJ set* • Soften your skin with an Arabian Ritual treatment at CHI, The Spa*.


3 restaurants, 2 bars, lounge

What's included

Breakfast at Dunes Café (or at guests staying in Horizon Club Rooms can choose to have breakfast at the Horizon Club Lounge)

Meal upgrade options (per person per night)

Half Board • Breakfast and dinner at Dunes Café
Full Board • Breakfast, lunch and dinner at Dunes Café.

Covid-19 (Coronavirus)
Travel Advice

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*Denotes local charge