What to expect
- Sleep Quality
Last 5 reviews
My wife Eva and me were staying currently at the one & only spa &residence in Dubai. That place is absolutly amazing and the service is outstanding! At breakfirst and dinner we got serviced so perfectly and friendly from all of the staff. Especially we want to mention Belinda, Ivan and Bubusara as they read all our wishes from our eyes. We could not ask for better service. The pool area is also fantastic and the team was always around to make us having a good time! The garden area is also just unbelievable, congratulation to the people who look after this so well! Food was delicious in every restaurant of the hotel and the people who look afetr our room were super efficient and friendly too. Thank you so much, we will defenetly be back soon! Kind regards Eva and Gerhard, Salzburg, Austria
Heaven I was lucky enough to meet Olivier Louis - Managing Director on this holiday, what an absolute gentleman. All the staff are incredible nothing is ever too much, they treat you like royalty. Our trip has been fantastic and I want to as I always do show gratitude to: Mubashir - we have been in contact since last being here in January 2022, he made our April trip happen and for that I’m extremely grateful. Not forgetting Rahim who always goes the extra mile for us. Jason - Smiling and making us giggle, whilst always being professional, great manager. Hicham - What can I say? He has looked after us since 2018 and well, he’s just a legend in every way possible. Hicham has gone above and beyond for me personally especially in my January visit I can’t thank him enough. Amila - You are not only good at your job, you go the extra mile for us wherever possible, professional and extremely kind. Akshay, Thiwanka, Navas & not forgetting Moses - You made our holiday extremely special I can’t thank you enough for being so professional and kind. Ivan & Belinda - thank you for your hospitality and nothing is never to much to ask what a great management team you both are. Belinda, Paul will miss you making his favourite drink. Nisa, Nikhil, Harshana & Prabath - Thank you for brightening my mornings with your excellent service. Avishka - You’re such a kind person with a beautiful heart, thank you Joseph - Nina Restaurant, thank you for looking after us we had such a great time. Again such an amazing holiday and we’ve made so many special memories as always. See you in August x
Best hotel in the world
I hove no words to describe that paradise thank you I will definitely come back. Good vipes old school but the what is unique about this hotel otherwise I wouldn't choose it as the best hotel keep it up
Quiet and relaxing
This is a very quiet and relaxing hotel. All the staff were so kind and helpful and nothing was too much trouble for them. Our room was lovely and had a nice view and was very peaceful. The pool area was very good with helpful staff and a nice touch with a bowl of fruit in the morning and ice cream in the afternoon plus getting one's sunglasses cleaned. We enjoyed walking around the paths throughout the three properties. Breakfast was ok but I would have preferred a bigger buffet selection (although this may have been reduced due to Covid restrictions). The lunch menu was not particularly exciting but the food looked and tasted good. The cheese platter was much enjoyed (although three days was probably excessive). Dinner was an issue though. The menu can best be described as dull and the fact that the menu didn't change except for the one special each day made for boring dining. The lamb chops were good although a little greasy (always a problem with lamb) and the salmon in papillote was excellent. The burgers were just indigestion inducing. The apple tart was the outstanding feature. We ate out at the Beach Bar and Grill which was brilliant (5 stars) in both service and food. We did try to order an early breakfast from room service but despite three attempts to get a card to hang on the door before 4am (as stated in the handbook in the room) we failed miserably. Overall we enjoyed our stay but the dining room menu needs attention. The dining area was overseen by Ivan who was an absolute treasure.
I WILL NEVER STAY ANYWHERE ELSE THIS IS MY HOME AND FAMILY <3 ——- Clair & Paul Tye
This was my 3rd time staying here. Firstly I want to say every member of staff are fabulous and a credit to the hotel. Hicham - Manager is just an absolute gentleman with a spectacular manner towards his guests and staff. Legend!! Sai, Mubashir, Amine - You are both incredibly sincere, nothing is too much and personally couldn’t ask for much else Ivan - Never fails to look after myself and husband your team are fantastic and always go above and beyond. Last but not least - Amila & Thiwanka, you made my/our days filled with smiles, joy and impeccable professionalism you are both fantastic to have around the pool area and again nothing is too much to ask So many to mention but we will see you again in April and August and December this 2022 <3
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