What to expect
- Sleep Quality
Last 5 reviews
Superb Dubai Hotel Experience
We once more visited Dubai and stayed at the One and Only Resort, in particular The Residence. Wonderful staff surpass your every expectation. Fabulous food, resort and beach. Great for a relaxing time or more adventurous if you prefer. So good we are booked again for September 2020.
recreation 10 days and 3 days small group visit
Due to extremaly dense programm we needet precise arrangements for transport , restauration , sigthseeing . Everyfing was arranged by the hotel staff perfectly . Small intimate property with superbe service and great food . It was allready our third stay in RYM and it is for us the only and best address in Dubai
Best service, best food and most relaxing place.
So we've stayed at the one and only residence and spa twice now and I will forever stay here when I visit dubai next. The one and only have 3 resorts but if you want the best service, quietness, best spa and amazing food make sure you book the residence and spa. It's literally pin drop silence by the pool probably because children under 13yrs aren't allowed in hotel, it's never a case of fighting for a sun bed, they're always available and in fact the staff always ask us at the end of the night if they should reserve the same beds for the next day. You get fruit and fresh sorbet given to you by the pool and even someone coming around to clean your sunglasses and offer you a cold face towel. The pool side toilets get cleaned after they've been used by one person which is amazing! The breakfast isn't buffet, it's fresh sit down breakfast and it gives you an amazing start to the day, the afternoon tea in their cute library is honestly amazing, I always looked forward to this time of the day. Dinner as well is impeccable, the chef will always come out and ask if the food was up to your standard, which is just a nice touch! The rooms are amazing, the perfect size and best of all a buggy will come and pick you up from your room both morning and evening! The spa has the best ham treatment l've ever experienced. The overall customer service was more than we could've asked for, my dad missed breakfast one morning and we got asked "where is Mr Virdi, is he well", in which we replied "he's just hungover" and they sent him a get well card, fruit and flowers to his room!!! how amazing! As its a boutique hotel all the staff members pretty much know you and your needs after 2 days! HIGHLY recommend!
Great rooms, food, service - but the noise spoiled it
As on previous visits, great rooms, food and service but....one expects some building noise in Dubai and the hotel is unlucky to have very large developments on both sides, much noisier the usual, but nothing they can do about it. What really annoyed however was the loud droning of the noisy twin prop planes from the adjacent sky diving facility. Pretty much all day most days these planes make their climb almost directly over the pool area and the noise certainly annoyed us. Perhaps some would hardly notice it, but once you tune in... It would be very simple for the planes to fly out to sea, climb out of earshot and make a quiet return for their drop and land - surely something can be done about this?
Staying at the One & Only Residence made our visit to Dubai unforgettable.
From the moment we arrived we were made to feel so welcomed and that continued throughout our stay. The service is very personal and yet very professional. The resort it stunning, Its an oasis of tranquillity.
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