What to expect
- Sleep Quality
Last 5 reviews
Ever wondered why residents of UAE love to staycation? Aside from the perfect beach weather, it’s because we have the best and most luxurious resorts ever – OORM Dubai being THE best. It all comes down to how you feel when entering a hotel & how the staff treats you. It’s not a myth that OORM is well known to have the kindest, most genuine staff, next to being professionally well trained & educated. For new arrivals it all starts with an acoustic welcome symbol at the entrance. From there you are being escorted to the sitting area, where welcome treats are offered while the staff checks you in. We enjoyed half board, which in retrospect was one of the best decisions, because we got to choose from 7 restaurants, which cater to different tastes. From our room we overlooked the lush garden, with pool & partial sea view. The pool area is simply a dream come true with enough day beds & cabanas to enjoy peace and quiet. The pool team is wonderful, very attentive & thoughtful. On the 1 km long sandy white beach you will find the Aqua Center, where you can learn how to water ski, paddle board or also just book a private sightseeing tour via boat – Max is your guy to talk to. When you will have the honor of meeting Jean, just know that you will be well taken care of and his recommendations come from the heart & with great knowledge. We followed his advice to visit the Spa, which is famous for its traditional, oriental hammam. The stress melted off & we felt renewed.
Recently returned from spending Christmas at The Residence, a wonderfully relaxing holiday. From the moment we arrived our shoulders dropped, day to day life stresses melted away and we were looked after superbly by Hicham and the whole team. Special mention to Ivan at The Dining Room, to the lovely Nora who was absolutely delightful and to Xavier and the team around the pool and beach area who ensured we didn’t have to lift a finger all day. Can’t recommend enough, The Residence is in a league of it’s own!
Simply the Best Family Experience
Having experienced superb service as a couple in the past we decided to invite our family to join us for 7 days, with 3 grandchildren of 3,4 and 6 years old and 4 additional adults, the Residences Team stepped up and provided immaculate service, with attention to detail which was very much appreciated. Without a doubt the Best "Residence" in the UAE. We look forward to returning soon.
Amazing Winter Break
We have stayed at The Residence on 6 occasions and the experience is always first class. The staff are superb they are so attentive and caring. It’s a most relaxing break away from the day to day stresses of life. There are many activities available within the hotel however if you just wish to relax you can do so at your leisure. The Restaraunt in The Residence is first class and the service is superb nothing is too much trouble plus Afternoon Tea is a must. Do not hesitate to make a booking you will not be disappointed.
‘The Residence’ - Brilliant Once Again
Just returned from another lovely holiday at One & Only Royal Mirage staying in The Residence. Treated like royalty all week by attentive but unobtrusive staff throughout the stay. Excellent restaurants visited including The Dining Room, Eau Zone & their Indian restaurant which forgive me I can’t remember the name. Great food, atmosphere and brilliant staff. I must mention Ivan and his team in The Dining Room - nothing was too much trouble for them. Also Ram and his colleagues who looked after our housekeeping needs all week. Their diligence and speed at which they cleaned the rooms and set everything up puts many other hotels to shame. Already looking to return in 2020 and have no hesitation in recommending this hotel.
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