What to expect
- Sleep Quality
Last 5 reviews
My birthday staycation!
Just returned from the most fabulous staycation at The Residence at One&Only Royal Mirage. Celebrating my birthday and was fortunate that this property has just re-opened under the lifting of some restrictions by Dubai Govt. This was the first time for us to go out from lockdown for months and there were no nerves or concerns at all: on arrival our temperatures were taken, we were given hand sanitizer from a dispensing machine and asked to sit down for checkin. We were presented with hygiene kits and the card machine to pay was sanitised in front of us before us. For dining, room service charges have been waived and food is delivered to your door but staff do not enter your room as a safety precaution with masks and gloves worn at all times. As usual, the rooms were immaculate with the impeccable elegance and style in decor that this resort is famous for. Service is discreet and warm and you never fail to feel at home. Thanks to Mr Subodha and team for your special care (James you took great care of us and were the perfect buggy driver!) If you’re looking for an escape from the world that is safe and secure in the current climate I can not recommend One&Only Royal Mirage enough......it’s simply my favourite hotel in the world and I will be a lifelong visitor.
Luxury in lockdown 2020
Although not all amenities were open or available our mini weekend retreat was exemplary. The food was amazing (Eauzone is incredible), we got upgraded to a suite in the residences and the staff couldn’t have done more to ensure we had a relaxing, clean and happy stay. It was a much needed escape from reality during a very stressful time. Pisca also deserves a special mention for being an exceptional host, friendly and hospitable, nothing was too much! Thank you to everyone at the One & Only Royal Mirage for a genuinely lovely stay. Hope to see you again soon!
Could Not Have Asked For Better
What a great staycation location, with over the top customer service!!! Everyone was oozing with friendliness and genuine hospitality. The food was absolutely amazing too!!! I will definitely be back!
A Different experience...Part Two
We were transferred here from the Arabian Court during the start of the Coronavirus problems as the hotel on site got to grips with reducing numbers. Wonderful rooms and staff, although not an easy hotel to navigate with separate blocks which meant stairs or garden pathways. As at the Arabian Court the staff were fully aware of the safety of the guests being paramount. On the Saturday we went to EauZone for dinner and had a delightful meal accompanied by the worst rain, hail and thunder storm we've ever experienced, quite spectacular. On awaking on the Sunday our patio was covered in mud etc and so we went off to breakfast. Amazingly, on our return, the patio was spotless with not even a splash on the patio doors. The housekeeping team, led by its manager, were out cleaning all the patios, a fantastic job. During the day we then learnt that we would need to change our flights to ensure we could return home and Christian did a sterling job in helping this to happen. Hopefully the Group will return to its former glory very soon and we would like to thank the whole staff, from top to bottom, for its fortitude in such difficult times. We will be back!!!
Superb Dubai Hotel Experience
We once more visited Dubai and stayed at the One and Only Resort, in particular The Residence. Wonderful staff surpass your every expectation. Fabulous food, resort and beach. Great for a relaxing time or more adventurous if you prefer. So good we are booked again for September 2020.
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