What to expect
- Sleep Quality
Last 5 reviews
A Fine Luxury Hotel in Dubai
We booked a 3-bedroom villa on the beach at the One & Only Hotel on the Dubai Palm for a long weekend, and it was the most relaxing getaways we have ever had and even more so in the last few months of COVID quarantine. The hotel staff was adequately prepared and well trained to handle guest check-in, which was smooth and flawless. The hotel lobby has a breathtaking view of the pool and the water beyond. The impressive decor in shades of cream is soothing to the eye. With not so many guests flocking around, it was even more pleasant. Our villa was well designed and comfortably furnished with a modern arabesque look. The suite was large with an even larger bathroom, which was superbly appointed. There was an attached shaded verandah leading directly to a private pool with chilled water. Unbelievable. The Butler service was excellent, and they made sure we were well-stocked with ice and food at all times. Housekeeping was impeccable. To celebrate a birthday, dinner one night was arranged to be served Alfresco on the verandah. The staff set up the table with perfect linen and crockery. Large lamps with candles were placed around the pool. The food was brought in piping hot and on time, and the service was speedy and excellent. Breakfast was served daily at the Zest Restaurant. The decor in cream and silver with the mother of pearl plant pots and arabesque lanterns is stunning. The service was attentive and flexible. The food brought to the table was of excellent quality. I think they had done away with the buffets during this period. The Cappuccino, especially, was just fantastic. Lunch at Zest was average. Dinner at Restaurant 101 to which buggies whisked us was superb. We sat inside as it was hot and humid outdoors, but I can imagine how lovely it must be when the weather is cooler. Everyone loved the fish and lobster. The chef did an incredible job with the pasta too. The wine was perfectly chilled. The fact that they gave this high level of service during a limited operation with COVID is incredible. Attitude is everything, and the One & Only got it right. Our needs were met effortlessly, with respect and concern, and at our convenience. I would go on further to say that this hotel has the best service in Dubai. Special thanks to Mr Murthy.
As usual - perfect!! definitely one of the best in all of Dubai for luxury and privacy!!
We just love the One and Only the Palm, we have visited there on several occasions and normally book one of the private beachfront villas which are just perfect, right on the beach with direct access, quiet, calm and a beautiful calm beach, the rooms and suites are also beautiful, the setting itself is luxurious but not pretentious, more 6 star than 5 star, it’s calm and private, it’s cool! away from all the madness happening elsewhere weirdly during Covid 19!! They are on point with protection against Covid 19 and social distancing and the staff are extremely polite and professional, we love this place and will be back again very soon!!
one of the beet hotel j vist in dubai the staff are very helpful and the beach team and verg nice and rooms are best of geb best and i will come back to see the hotel and i will invite all pepols that u kbow
We booked a suite with private pool for a special occasion. I have loved this place for a while for a spa day but this was the first time we stayed here and don't regret it at all. From the lovely socially-distanced welcome to the suite and location right on the beach. The decoration was beautiful with calming colours and lovely local touches. The pool, whilst not large was heaven and we spent most of the time lounging in it staring out at the beach and the odd rabbit that hopped by - the rabbits are a thing here we learned but it was most unexpected! We had a candlelit dinner which was gorgeous. I never wanted to leave and just hope i will be able to go back one day!
My plan was to stay for one night only, after the very welcoming check in , nice staff , very nice room and room service. I extended my stay to three nights instead of one. Amazing stay and very quite place for people who are looking for relaxing and comfortable stay.
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