What to expect
- Sleep Quality
Last 5 reviews
Excellent service by Shiraj
We enjoyed the Afternoon tea at the Lobby Lounge so much. The service was was attentive and proffesional that we didn't want to leave. The food, the presentation was excellent! Thank you Shiraj and well done!
The gem on the Palm
I absolutely adore this resort. The service, food, comfort - everything is just spotless. Had an honour to meet Mr. Smarrella, the GM here, and realised why they have such an amazing reviews and recommendations - they treat customers the way it should be by making them feel at home. I happily go back every often because you cant get it wrong at O&O the Palm. M xx
The best resort in Dubai. All the staff at the hotel are very helpful and customer oriented, always ready to do anything. We really enjoyed our stay in the resort and beach mansions are superb! Highly recommended to stay in One and Only the Palm.
My Favourite O&O
As a repeat guest at Ootp for many years Actually since opening week 2010 I have been coming here I always can’t wait to return to this Beautiful Resort it’s a Very Special place I am so well looked after by the staff in this hotel from the minute I arrive to the moment I leave I just love this hotel with a passion Everything is perfect here The Half Board is amazing here you can eat in each restaurant any thing off the menu without extra charges and the food is superb Stay Zest and 101 all have amazing menus and all different I just want to thank some people for giving us exceptional service and making our Holiday so perfect Deen at Front Desk Thankyou so much you are an amazing guy you look after your Guests from your heart Thankyou to Nick our host for looking after us so well you are a great host In 101 Jisar gave us amazing Service as always with a big smile He has a great passion for his job In STAY Jenson and team all fantastic in ZEST Pham and his team looked after us so well special mention to Sharath Rahul and all the staff for our amazing breakfasts Thankyou to Dominic for the amazing coffee art loved that touch Special Thank-you to Dilki who always came to our table each morning to talk to us In the lobby Stephen was very attentive and friendly as always As we spent our days at the Beautiful pool a big Thankyou to all the pool team who work out in that fierce heat 40 degrees Albin a new guy ready stood out and looked after us so well also Matthew bar service I was very sad and upset that shameem has left Ootp as he was one of the best staff at Ootp we missed him very much it wasn’t the same without him there We Missed his big welcoming smile and his very amazing dedication for his job So sad Alex has gone from Zest Missed him also It wasn’t the same in Zest without Alex He always made our holidays very special Doole also has left and to be honest I have know Doole for 12 years he is one of the guys who introduced me to Ootp As I met him at Royal Mirage and he always gave his Guests the Best service you can imagine and much loved by all the Guests Missed these Three Guys very much and I’m sure other Guests will miss them it had a different feel without them there But I know no one stays forever But for me : The Staff in a hotel are very important to me as we are ourselves ex - hoteliers that’s why I care so much for the staff as I think that Good Staff make a Hotel Great They are the ones who work hard to give us the best possible vacation experience I just want to Thank everyone for your Dedication and hard work We had the best holiday at this Beautiful Hotel Ootp we love you very much ❤️ Look forward to seeing you all next time 😎😎
Very nice choice in Dubai
Spent 2 nights at the One&Only the Palm on an extended layover. This is a beautiful property with great rooms and excellent staff. It is a bit far out from the center of Dubai...about 20-30 minutes by Uber or taxi, but as long as you don't mind the drive and what the peace and quiet, this is a great choice. 101 is also a nice restaurant choice on the water with a mostly seafood menu. Good flavors and service. Unfortunately, we were there in June when it is very hot, so it was hard to enjoy the grounds which are also beautiful. There is a main pool and an adult pool, which is also very nice.
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