What to expect
- Sleep Quality
Last 5 reviews
One and Only, means Best of the best.....
It was our second visit here in One nd only. From the moment you get off your car and enter the hotel everything is impeccable. Amazing view of the sea and the palms from our balcony. The bed was very comfortable and I had the best sleep in a long time. The housekeeping was top notch and there was attention to detail. The service we received was exemplary and the reason we keep coming back.. Once again many thanks to all of you especially our butler NOUSHAD and our alltime favorite waiter SAJIMON from 101 restaurant who went above and beyond to make our stay memorable.. Both were highly attentive and phenomenally helpful with a smile... Overall the entire staff at the hotel stood out for their warm and welcoming attitude. Staff were always smiling and eager to help. great team in a special place! Can’t wait to come back...
I really liked the place. Rooms are spacy and gorgeous. The territory is big, green and charming. Service is exceptional. The food could be better. 3 years ago I would not have paid much attention - typical blank Dubai food, it’s everywhere. But since then, competitors have stepped up their food game significantly. So there is a lot of room for improvement. I guess it's time to at least learn how to cook Syrniki for breakfast. Had an unpleasant experience with a water sports seller. A guy came up to us and showed us a brochure with activities and prices. We talked about Flyboard, my child really liked it, and we decided to go. And then: "Oh, the price is actually x2, because the price in the booklet is for professionals." I reported this guy to the hotel manager, Mr. Gallazzi, but a week later, this seller is still running around and selling water sports. I guess a little scam won't hurt if you share.
Amazing support from Stella Nampeera
I kept calling Stella for the entire 2 in order to book 2 cabanas on the beach. She’s been very helpful and very supportive everytime. I can’t thank her enough for support and kindness. Special thanks Stella! All the best
We stayed at the One and Only for one week in february -21. The hotel is nice but there is room for improvement. The rooms are quite small 65m2. The butlers are working a rotating schedule so we could not get hold of him after 4pm, (not the butlers fault) The inroom dining menu was really small but we ordered inroom dining from one of the restaurants in the hotel. Nice spa but hard to get a massage time, we had to wait 3 days. The gym is small and some equipment was broken. We really liked the heated main pool, great during wintertime! We had a nice stay but for the price the rooms needs to be larger, the gym updated, more massage therapists and I expect a butler to be on stand by 24/7.
Magical Venue ❤️
Had Dinner at 101 one & only the Palm The food was delicious The service was above the expectations Massive thanks to Alina very humble Friendly and professional She looked after us very well Staff like her big Credit to the management
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