What to expect
- Sleep Quality
Last 5 reviews
Exemplary service and holiday
Despite travelling in the year like no other, we were able to have the most relaxing and enjoyable holiday with our family. So many members of staff made us feel welcome and we felt safe throughout, so much so, that we extended our stay. With it being our 10th time at DAM we thought we would feel compartively restricted by covid measures, but other than a couple of favourite restaurants being closed we were able to have an actual holiday whilst feeling safe within the resort due to the extra precautions they were taking - a difficult balance to strike. Already booked our 11th stay with you and haven’t even been home for a week!
Best location in Dubai
Very good service, beach and restaurants. We stayed at this hotel many times and every time it meets our expectations. What we didn’t like this time-staff at lobby for taxis-they tried to offer the service of locals instead of normal taxis and they were 2 or 3 times more expensive...
I’m probably near enough on 25 visits to the DAM and I will continue to come as much as I can . We were celebrating our anniversary and both of our birthdays . I just want to begin in thanking marycris who took care of everything for us before we arrived from transport to the room we wanted to our room being personally decorated every day for the occasion . Thank you so much marycris . The hotel was as amazing as ever , I felt soo safe in this hotel , there COVID measure were to the highest standard . Room was amazing as ever 1801 my fav , on my wife’s birthday which is Christmas Day everybody from the buggy drivers to the waiters said happy birthday to her , it literally couldn’t of felt any more special , me and my whole family will continue to come here for a very long time . Hashen our butler was fantastic , booked everything for us even when places where saying they were fully booked got us in . And always a pleasure to see our old friend Lijans who came to see us every night and on check out . Overall it’s pretty safe to say I won’t be spending Xmas in England ever again . Thanks DAM we love you , mike and Jess x
What a phenomenal experience, I don’t think I’ve ever come across such a genuine, authentic and passionate staff in my travels . And real makes all the difference.Mary at the beach was so helpful and very attentive, so diligent and kindest person I have ever met. The price is not ideal but be assured of the great service . Will be back for sure!
Villa 15 we were lucky to have Karim and Priscilla look after us amongst others. Both were fabulous and couldn't do enough. How rare to have a happy hour, we enjoyed playing family games with a pre dinner drink. Breakfasts at Pier Chic were perfect. Thanks to the team. Lucky was great. Service a bit slower and haphazard once breakfast at Pier Chic closed, put it down to reopening post COVID / refurb. Still good just slow and a bit hit or miss. Loved our boat rides, including the special christmas one with Angelo at the wheel. Made for a special trip. Villa pool was lovely, Kayto, P&Bs, Tortuga, Trattoria all fab. Highlight of every day for the chidlren is Ice Lolly Man, during our stay Daniyal did a good job whilst being inundated! Al Qasr pool was lovely as always, a little peaceful haven despite the seagulls trying to take over! Thanks to Gemma our lovely buggy driver. So sorry we didn't get to thank you before leaving but we hope you will see this message. Your card and kind words were much appreciated and we hope your family managed to enjoy Christmas although it was so different this year.
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