Guest reviews Jumeirah Al Naseem

by Zaatari1

Exquisite Stay in a gorgeous place.

The minute you enter this special located hotel you are pampered with fantastic smell, titillating jazz music and smiling and happy staff. You are invited into luxury. You can take the special car ride from the airport thru their Jumeirah lounge to make even your experience more sleek. The Family room was super comfortable, chique clean and with an unsurpadsable view of Burj al Arab. The room service is great the food was fantastic. You have greatest beach, fun pools in the whole 5 hotels in the area, and a list of fine dining restaurants that you don't need to leave the hotel...The buffet breakfast is extremely rich and tasty ... not to miss. What made the stay even more special is the personalized service the receptionists gave us at all times even when we had to change our travel dates, and when i complained about small issues. That's where you know why this Hotel is Splendid. They handled it with utmost professionalism and ensured we were all well taken care of. You will love the E-butler.... operated through whatsapp, it will surely satisfy all your requests and make your stay even more pleasurable you don't want to go home. Lea from the Al Mandhar. Ashraf and Dimitri at the reception and Joleen the concierge made us all feel at home. Thank you for a fantastic first travel after Covid( strict safe measures were impressive) that left us dazzled and surely we will come back soon for more.

by epiphanny_89 Liverpool, United Kingdom

Amazing as always

Just got back from a 10 day holiday at the Al Naseem with my family, this time around I didn’t know what to expect with Covid changes, it sure was different but the staff at the hotel could not do enough to ensure myself and my family were happy every single day. Had a bit of a hiccup with my room on day one however the reception staff sorted it right away. Mamun from by the pool would arrange our sun lounges every morning without fail, ensure our water bags were filled constantly, it’s was 40 degrees so we were super grateful to him for this. The bar staff at the main pool, Im so sorry I didn’t get all the names but every last one of you working from June 6th - 16th you were all amazing, the service was 10/10, making sure our children’s meals were ordered at 1pm every afternoon bringing us cold towels etc. Breakfast as always was fabulous. Bring back themed nights though please we missed Indian Thursdays! The crab curry was missed this year!

by 379mananas Georgia

Thank you

I had a trip in June at al Naismith it was holiday week The hotel is most perfect even I have been all over the world- friendly staff nice rooms excellent Services but I want to mention housekeeping staf. ms Millicent- she do her job on highest level she is so helpful and very nice person! I wish next time to meet her again and she should take care for my room! I wish her a sucsses in her life! Alsow I want say some good words to Vadim - a staff of Palmery - he is very helpful and professional gentlemen So thanks a lot to all staff of the hotel for my wonderful week at your hotel! Manana Shengelaia MD Georgia

by lhaddow Dubai, United Arab Emirates

A brilliant stay

Superb service. Amazing staff. We had a wonderful family holiday and will be returning next month. The kids club staff were excellent with our children. Great choice of restaurants. The facilities were wonderful.

by Thamer-Bin-Majed Riyadh, Saudi Arabia

AMAZING HOTEL

I'm staying here right now this my second stay with them my first stay was in 2018.. you don't need to go out its a huge wonderful place with an amazing views of Burj al Arab and a wide variety of dining choice, international high end restaurants. swimming pools everywhere .. beautiful beach.. good and fast service. the best spot in Dubai and best hotel.