Guest reviews JA Palm Tree Court

by WOLKI05

Very polite people :)

I have been here for a week and i have to say that it is a very good hotel with a beach, a golf course, etc. But that is not the only thing that really makes the hotel special. it's the polite people. I have to say a very, very warm thank you to Adeoye, who has made our holiday here in the hotel so much better by always being very friendly, always coming to us in a good mood and helping us with every problem that we had. Thanks again and I hope you will continue to enjoy your work.

by norayri2021

Good restaurant

It was A pleasure to be here in Ja Palm Tree court.. Specially In restaurant lafontana all the staffs were so kind and humble. Moreover one of the waitress smriti though in busy times she always served us in a smiling face.. good luck for the future.. will come again next year..

by Nahid1257

La fontana style Birthday

We are here for couple of days and my stay is amazing and me and my family really enjoyinging the stay we celebrate birthday of Liam at Lafontana was amazingly surprising 😍 special thanks to Smriti ,lean and Avishek for the awesome evening

by DimitrA1

Very pleasant stay

I spent three weeks in Ja Palm Tree Court. Enjoyed it a lot. Beautiful territory, it’s like a garden with diversity of plants, waterfalls, bridges, huge nice beach, peacocks and other birds. Several restaurants available for the All Inclusive package with good food and welcoming personnel. Usually I visited the La Fontana restaurant which is available for breakfast, lunch, and dinner. I’d would like to point out the professionalism of the staff there, especially Leon and Tahir. Thank you Ja Palm Tree Court team!

by geiserd133 Ingolstadt, Germany

Great Resort with some little restrictions

The resort is situated about 45 minutes away from the airport. The position is perfect for travellers who want to spend a beach holiday in Dubai and not a sightseeing trip. When you arrive very kind and helpful employees are waiting to help you with your luggage. The check-in is quick and friendly and you are explained everything you should know about the resort. A little hint: you should book your restaurants for dinner and breakfast before arrival. Restaurants like the White Orchid and Ellora are often fully booked and it would be a pity not to have the opportunity to dine there. For breakfast a booking in La Fontana or Ibn Majed is mandatory. Another hint: Pay attention to what you book: There are several all inclusive types in the resort, and only "Ultra All Inclusive" is really All Inclusive and allows you to eat everywhere and to drink whatever you want (except from a very few things). The other rates don´t allow you to have lunch or dinner in certain restaurants and also the drinks or icecream is limited. Guests in the resort are quite mixed; there were a lot of Germans, Russians and British guests- But some of the Russian and British guests didn´t really know how to behave with their children in a 5 star resort- (shorts and flipflop in the evening and children skating and running around with their scooters or 6 children sleeping in the chairs of the restaurant or watching Ipad Movies.) This was really a pity. Rooms: We don´t have much to complain about the resort, but the hotel rooms are quite worn off and poorly soundproofed. The furniture has come into its years and the sofabeds are squeaking very loudly. The bathroom seemed to be quite new and everything is cleaned very properly. But you should know that there are a lot of birds and peakocks which make a quite strange and loud noise in the morning from about 5.a.m.. You should close the second doors in front of your room - then you don´t hear them too loudly. If you need a turndown service in the evening you must call it every day. Minibar is empty but you can have bottles of water in your room. Resort: The resort is very spacious and you can have beautiful walks along a very nice beach. The beach is divided by lawn to the pools. That´s very pleasant, because the sand gets quite hot . There are enough sunbeds and the "beachboys" help to prepare everything and bring enough umbrellas if you need them. We want to thank Dinesh for the exellent service at the beach: He brings everything you need, is always humorous and helpful. There are several wonderful pools in the resort and you can also use the pools of the Beach Hotel. The pools have swim-up bars which unfortunately - due to corona- do not serve at the bar- it´s only takeaway for the beach or pool. Air mats aren´t allowed in the pool, but at the beach and in the morning there is aqua-gymnastics at la fontana pool- which is quite funny. Although there are some restrictions due to corona they offer lots of activities in the resort. The most impressive for us was the Equestrian Centre: We would like to thank the whole team there- especially Dieter and the horse Dodger- it´s a unique experience to swim with Dodger and the photos are a unique remembrance. Also the riding lessons are of very good quality and the team there is really experienced in what they are doing. Restaurants: La Fontana and Ibn Majed are Buffet Restaurants which we only visited for breakfast. The team is very nice and you get your coffee and drinks quickly. You are served at the buffet due to corona and therefore there is a limited choice of food- but still there is enough choice for everyone. (Also I think that in normal times the buffet would have been really great!) Thanks to Smriti and Alyzza for the great service! The Restaurant White Orchid is an Asian Restaurant - it should be awarded a Michelin Star or similar. Every dish we had was fantastic and the service- especially from Alyzza - was excellent. You are really indulged here. Especially the White Crab Cake for Starter, The Traditional Vietnamese Soup and the Stir-fried angus beef tenderloin as Main Course and the Green Tea Cream Brulee for Desert must be mentioned. Also the cocktails are really unique! Thank you Alyzza! If you like Indian Cuisine you must go for dinner to Ellora- it´s a fine dining concept called Kinara by Vikas Khanna. You can taste original Indian spices and the concept is fantastic! Thanks again to Sukesh PM - the restaurant manager- he is doing a great job. Finally I would like to mention the concierge of the hotel: Ade. He´s really an absolute fantastic concierge, and if you have a request or a matter of concern- you should go and talk to him. His recommendations were sensational. He organised a desert tour for us which was really brilliant and he organised - together with Mr. Islam, the resort manager, that we could have our covid tests right on time (due to the steadily changing laws in Germany). They even negotiated a fair price for us.