What to expect
- Sleep Quality
Last 5 reviews
Palm Tree Court Breakfast.
We recently spent 10 days at the resort and had breakfast every morning in the Palm Tree Court Restaurant. We were always greeted warmly by Smriti and Mahima. They were really attentive and helpful in every way. The breakfast buffet was always busy but these 2 girls always made sure we had what we needed. I would highly recommend the resort because of the range of food available and the excellent attention from staff members.
It was okay, but hotel looked and felt old and dated in compared to other hotels. Staff were friendly but little or no entertainment, however the White Orchid restaurant is to die for, excellent fine dining.
Third Visit to Palm Tree Court
We came back to Palm Tree Court to celebrate our Golden Wedding Anniversary and once again, were not disappointed with our stay. We did mention we were coming back for our anniversary and were grateful for the room upgrade to a sea view room. Our room was kept spotlessly clean throughout our stay and wish to thank Andrew who prepared our room each day. It was so nice to come back to the room each afternoon to see how he had kept everything so spotless. We understand that some of the rooms are due to be refurbished in the near future. However we were perfectly happy with ours which was totally adequate for our needs (Room 383) Dining provided several very good options and the ability to book your restaurants in advance online before arrival was extremelu useful. We celebrated our wedding anniversary in The White lotus. Such a wonderful atmosphere and ambience and the staff really spoilt us with their good wishes and attentiveness. We did notice one major change which was somewhat disapointing and that was closing La Fontana restaurant for dinner and having to go to the restaurant in the Beach Hotel next door. On previous visits, we have loved evening dinner in La Fontana which had such a warm atmosphere and wonderful choices of food. Sadly, this was not to be found at The Beach, where the atmosphere seemed lifeless and the food was largely repetative each night. Luckily, we did make use of the other restaurants which were excellent and easy to book. We understand that since Covid, changes have had to be made, but we feel changing the role of La Fontana was not a good one. This was the general opinion of other guests we spoke to who have also been coming for many years. Staff very worthy of mention were Tran in La Fontana at breakfast who made our day with a welcome and smile. Andrew our room cleaner who left everything organised and spotless each day when we came back to the room Finally, Martin on the beach who made sure we had towels ready each morning and came to see if there was anything we needed throughout the day. But, all of the staff we met were always courteous and very polite.
La Fontana Buffet
Great variety of food and all well presented. Thoroughly enjoyed the range of cooked meats and salads. All the staff were very attentive and couldn’t do enough to accommodate our party if 6. Highly recommend.
30th ANNIVERSARY EXPERIENCE
We stayed in the luxury residence apartment for our 10 night holiday .ISLAM and all his staff have been looking after us like royalty since day one !!from ferrying us around to lunches and dinners at the sister hotels at the lakeside and the ja beach hotel ,Marina , golf course or wherever takes our fancy to ensuring we have our apartment meticulous with the added bonus of the laundry fairies taking our clothes daily and returning them washed ,pressed and folded to perfection.Kismet looks after the cleaning and has an absolute art form when it comes to his towel folding skills .we have very impressive swan like creations on our return to our room every day ..HUGE SHOUT OUT TO DAVID, NOBLE , MARILYN , JOHN ,CHRISTOPHER,ALTAF,,RANJEEV AND VISH ,nothing was too much trouble for this amazing team 10/10 to all .apologies if i have left anyone out .We also received a surprise balloon display cake ,champagne,scattered flowers to celebrate our anniversary ...we have been to Dubai many times over the years and this one stands out a mile from the rest ,between the three hotels there are apx 25 eating places to choose from with beautiful 5 star food and as many drinks as you wish from the all inclusive package ,as well as the golf course it also has a gym , spa indoor sports facilities , countless swimming pools including a salt water pool .gardens stretching for miles with exotic plants birds and waterfalls and its own private beach , and Marina !!,sports bar and top class dining every evening ,it has its own equestrian center and bird sanctuary for those looking for something different ,the list is simply endless and we have loved every day of it ,will be returning without question .
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