Guest reviews JA Palm Tree Court

by 761amandap Romsey, United Kingdom

Very good all inclusive

The hotel was spacious and good. The service was excellent. We had the ultra all inclusive package which almost all guests have. There was a good choice of restaurants and good diversity amongst the themes. You can use the restaurants in the other JA hotels on site. It was a shame that the Indian restaurant in the JA lake view hotel was out of bounds due to it being reserved for the IPL cricket teams who were staying at the resort. I We have been there on a previous trip and so we knew what we were missing. A shout out for Lakmar in the pool bar. He was outstanding.

by anne10aber Grangemouth, United Kingdom

Amazing first visit

My daughter and me spent 7 nights at this fantastic hotel. The accommodation is so spacious and comfortable. We ate in a different restaurant every night. Food choice was fantastic(I am a very fussy eater). We met staff who were amazing who made our trip so enjoyable. Ashen who kept us safe while swimming. Beneish who helped us get organised to lounge by the fantastic beach. Moustafa who was so helpful with helping us get to where we wanted to go with always. To many staff members to name… the amazing team at the Sports Bar, the Buggy team who made moving around the resort so much fun and housekeeping who invisibly made our room perfect again daily. The best day was when my Brother and Sister-in Law arrived to surprise us! They have visited with their family for many years…. Best recommendation as I’m sure I will return with more of my family soon. Safe to say this won’t be my last visit to Dubai!

by martinfrankp2016 Nottinghamshire

Another enjoyable holiday at Palm Tree Court

The last 18 months as been very challenging for all so it was great to be able to return to the resort, not really knowing what changes lie ahead. We are very pleased to say we had a excellent vacation with very little or no impact on our enjoyment. We believe the resort is still the best in Dubai due to its location. No other resort can offer the space or facilities on offer. From the golf course and practice facilities, equestrian centre, shooting club, sports club, watersports Centre and the lovely large private beach. The rooms at the Palm Tree Court are large, very clean and have all the facilities needed for a pleasant stay. All the staff are extremely friendly and efficient which adds to the enjoyment of any stay. We do not normally single out staff because all contributed to our stay but on this occasion we have to pay tribute to 2 members who may our stay that little bit special. Chef Mansoor who remembered our favorite foods and went out of his way to prepare and serve them for us. To the very bubbly Tran who always has a smile on her face and who also remembered our taste in wine from our previous visits. Both are a real asset to the resort. Due to the pandemic and lack of tourists unfortunately all of the restaurants were not open on this occasion but there was still a wide choice with the Italian being exceptional . Finally we would definitely recommend this resort to both families and couples for a very enjoyable and relaxing stay.

by Compass59781811581 Dubai, United Arab Emirates

my last visit

food quality is so poor and tasteless, and no near by restaurants out side the hotel so u r forced to eat bad food during ur stay. breakfast is the only acceptable quality beyond that food is very expensive tasteless and of poor quality. shame the quality of food used to be so high and the taste so good some years before

by Anthony C

Our latest visit

We have stayed at this resort 14 times over the last 10 years and have always been impressed with the experience but this year we are very disappointed we will think again before booking next time the choice of restaurants and quality is poor and the resort looks tired