What to expect
- Sleep Quality
Last 5 reviews
one of the best hotels in Dubai Marina
We selected this hotel as one of the best value-for-money options (excluding apartments) in the district of Dubai Marina. For a relatively reasonable price (compared with other chains’ offers) the hotel offers good rooms with view at the sea, direct access to the JBR promenade via an overhang pool level, and a nice restaurant. For the latter, though, we couldn’t fully enjoy its (from what we heard) rich buffet menu, because of the Covid-19-related restrictions… We weren’t quite happy with the service. Unlike in the other hotel where we stayed just before that with similar restrictions and where everything was served perfectly, the staff here would every time forget what we asked for and would bring something totally different – or simply not enough, as if begrudging the products – not quite the level of service for a 4-star hotel. Speaking of the ‘cons’, we weren’t satisfied with the size of the normal double room – it’s just too small for a couple with children. So for those who need more space and yet stay in this district – perhaps look for apartments. At least that’s what we’ll do for ourselves next time. Coming back to the positives, and as already mentioned, the hotel is overlooking the bay – the view from all of the seaside rooms should be beautiful both at day time and at night. It’s on the left side of the JBR side,but you easily get to the center of all action from there, and thanks to a nice shortcut via the outdoor pool you don’ even need to go via the lobby – pretty convenient if you’re returning from the beach with towels and lots of wet stuff. The pool itself is nice, made in a way to create an effect of ‘infinity’ pool – with the water surface going into the sea at the right angle of photo shooting. But unfortunately, some protruding structural objects (for example, the lift to the promenade) may make it difficult to achieve. The most unfortunate thing about the pool is that it’s positioned in a way that for most of the day span it’s covered by shadows of the nearby skyscrapers – unlike the similar pool of another hotel across the street. I used the word ‘unfortunate’ because we can’t classify it as definitely good or bad. During our stay in March it was rather chilly so we wanted more sunshine – but I can guess that during the hot season more shadow is actually welcomed by the guests. To summarize our review in short, we think it’s a very good option for a stay in Marina for a couple of days – great location, caring staff, nice views. However, if you plan to be there for a longer time, you should really consider apartments – you’d get all the same benefits but at much better conditions. And let’s be honest – with the selection of restaurants at JBR – who needs even half board or breakfast at the hotel? Better go out to enjoy new food every day at the beautiful promenade. Using the chance – I only want to wish all the staff of the hotel to stay well, safe, and keep their jobs – so you can continue servicing the guests at your high level when things get back to normal.It’s partly thanks to you that UAE and Dubai were continuing to live full life even while most of Europe and Asia were already ‘on fire’ –so thanks to you for that, and stay strong!
We spent our Honeymoon at the Ocean View Hotel and it was all great! Rich buffet, we visited the "Motorino Restaurant" very often, very nice staff and the food was great. Room service from Chamila top, Reception from Krishna just as top, very competent and friendly. The staff on the Pool Bar was also very friendly. Everything is wonderful! Come again. Barbara & Barbaros
We arrived at the hotel at a very early time and were told we wouldn’t be able to check in until later, luckily they found a room within a couple of hours, so we were able to sleep after a long and tiring journey. The staff were super helpful and extremely friendly, the concierge and front desk staff are superstars. We only stayed for a few days and didn’t get the chance to use their very inviting pool, as we were too busy exploring the local area. Close to the beach, with a lift that takes you straight down to it, and markets; it is on a very nice area. Room was very clean and everything worked perfectly with a balcony that looked over the beach, and made for some great photo opportunities.
We have just returned from Ja ocean view hotel . We had a club room with a fab sea view . We were travelling for 50th Birthdays and our Wedding Anniversary . The hotel is in a brilliant location , the hotel is immaculate and very well run . We stayed between 15th -19th March . Unfortunately during our stay the corona virus escalated and some facilities in the hotel had to close . We were kept really well informed at all times . The restaurant had to scale down from buffet to waiter service . The staff handled the situation very professionally this was an extremely difficult time for them but we couldn’t praise them enough . When this dreadful period in time is over we will 100 percent be returning to the hotel . Thank you to all the staff . Regards Mr & Mrs Randle
Great Hotel, Location and Staff
We had a lovely stay at this hotel which is in a fantastic location. The staff and management could not be more helpful or friendly. We stayed at a very difficult time (coronavirus outbreak) and just prior to the shut down of all hotels and the airport at DXB but we always felt confident and secure that the staff were looking after us and all other guests during our stay. I would highly recommend this hotel for anyone wishing to visit Dubai once all the troubles are over.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.