What to expect
- Sleep Quality
Last 5 reviews
An amazing stay Amazing price for auch a resort. The great part is whether u choose to go for the expensive or the more affordable options The experience in the resort is the same Only difference would be the room experience
2 night staycation and this place never lets us down. Golf course is brilliant, service is off the scale, the in house band make a quiet drink super enjoyable and the new Italian restaurant, Sette, is up there as one of the best Italian meals I have had. I would give it 6 stars if I could.
Great food and nice place
Great food and personalized service. Today we did the Dinner 5* quality. Really felt like a garden party! lovely staff! Highly recommend..!! Yaya you are an amazing person, thank you for you kind service. Much appreciated.
Outstanidng Service in a beautiful location
Having visited Dubai a few times with the family over the years, we have always tended to stay in the Atlantis. However, we were looking for somewhere a little less busy but somewhere that offered us plenty of fun, acitivites, good service, and great food... This hotel far exceeded our expectations... We checked in early hours to be greeted by exceptional front of house staff who simply couldnt do enough for us.. Early morning check in after a long flight with young children are hard, however, this was a dream compared to other Dubai check ins we've experienced at the Atlantis... We originally booked the JA Beach but upgraded to the JA Palm as this better suited us. The Hotel Relationship Manager Islam was outstanding! He is an excepional manager who has the ability to make you feel at ease with any request and as if by magic wand, he makes it happen. His attention to detail and professionalism throughout our stay was clearly iminated by all of his team. The pool staff in La Fontana were particuallry brilliant with us. Vinay in Ellanora was fabulous, and the team in the White Orchid were always fabulous. Due to the combined service of everyone at both hotels, we extended our stay a few extra days before moving to another part of Dubai... We've never done this before. Due to this we had some extra time to enjoy all of the brilliant acitivites as well as rewarding ourselves with some much needed R&R in their wonderful spa! We look forward to returning to this hotel!
Ultra inclusive package/ beach service
Ok I’ll start with the ultra inclusive package it should be what it says it is! Ok upon check out we was hit with a bill for drinks and food that we wasn’t aware was not included in the package this we found let the whole experience down if you have 2 different all inclusive packages the ultra should include everything, the beach service trying to get a soft drink was hard work and we found ourselves searching for someone to get us a drink this service and package needs to addressed IMO
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