What to expect
- Sleep Quality
Last 5 reviews
The perfect holiday resort
A Lovely resort that did not lack anything. Nice and friendly staff overall, and beautiful surroundings. No problem finding sunchairs either by the pool or the beautiful ocean. Good food in the restaurants we visited, and the shuttle buses in to central Dubai were great. The room was so nice, and good taken care of by our friendly room attendant Naim. We will be back:)
Great customer service as always
Returned for our 7th visit to the resort and first visit for our grown up son who loved it. As ever the staff make our holiday with special mention to dev on the beach who is a real gem and works tirelessly and always with a smile, Basil from republik which we tried for the first time and would highly recommend and hope more people start to go there as it was very quiet during our visit, Jason from Phoenicia who was very helpful and would also highly recommend this restaurant, sungar (?) from the anchor bar, beema and munna from white orchid where as ever the food and drink were lovely. Went to the rooftop bar two nights in a row and were surprised on the second night to be advised the menu had changed therefore the drinks we had the first night were no longer included as part of the all inclusive which seemed strange. As so many others have commented, always check the menus to ensure you are aware what is part of the all inclusive as this differs from each restaurant and bar. There have been many changes this year, some for the better however I hope the prices do not increase next year as a result otherwise we will reconsider returning like many others have commented here. The food as always is exceptional with many restaurants to suit all tastes and the staff are a credit to the resort, great to see all the wildlife including deer and peacocks still wandering around the resort.
We have just left the hotel after 8 fabulous nights the staff are very friendly and welcoming food and drinks in all of the restaurants and bars was fantastic. A special thanks to Dev on the beach and Robert and Mac at Vasco De Gama. Just 1 small thing I think coffee and tea should be served with breakfast
Lovely hotel, great staff
We stayed at the Jebel Ali Beach Hotel in Dubai for 5 days. We were originally booked into the Lake view but it was closed for repair so were moved to the Beach hotel. We had a very nice one bedroom suite, the hotel was clean and well presented. Only thing I missed was the adult only pool. Best restaurants we liked were the Sports Bar and Fortuna. We went to the Vasco Da Gama bar most nights and met the great team working there, big shout out to Mak, Vishal and Robert who welcomed us with a smile, were great company and Mak made amazing cocktails. We met the Bar Manager Sergio who introduced himself and was very helpful, this team is amazing Sergio you should be very proud. Thanks guys for making us feel welcome and being amazing. Please pop in if you are staying in the hotel, the team and bar are great. The pool areas and beach were clean and the hotel staff were very friendly and helpful, nothing was too much trouble. One ask from us though we arrived after an overnight flight and very little sleep, we understand we couldn’t check in until the check in time but it would be great to be allowed to get a drink and food on the all inclusive a little earlier. We had to pay but were offered 50% discount, slightly confused as our check out was really early in the morning so we missed breakfast etc. on the last day so didn’t get the AI on the last day. This did not affect the stay at all but a consideration please. I also have to mention the jewellers in the shopping area Jawhara. Rony and Madan were really helpful and I was genuinely surprised at the reasonable prices, please pop in if you are in the hotel. I would recommend AI as it can be expensive and whilst not all drinks were included it was definitely worth going AI. We had a very relaxing 5 days, thank you.
Had a splendid few days here with an eleven year old and a two year old. When our small one turned really sick, the hotel quickly had a nurse coming to check her out. Realising she needed to be checked also by a physician (recommended by the nurse), the hotel helped us get a taxi very quickly. Thank you for prioritizing us in the taxi cue. It was a correct decision as our daughter needed hospital care for a few days. We hope to get back to your hotel soon and enjoy some more holidays.
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