What to expect
- Sleep Quality
Last 5 reviews
Top Quality Hotel
Everything was first class. From the staff to the service and all things else. Absolutely loved our room with a view of the creek. Breakfast was delicious and the variety was amazing. Would definitely stay here again and recommend to others.
Handled Covid disruption admirably
I had high hopes of a great Dubai holiday. Covid in Turkey caused last minute flight to Dubai 4 nights prior to another hotel reservation. Booked Hilton on the fly with the app. This was overall a very nice hotel stay considering the developing Covid situation. Very high standard for a Hilton, doorman and porter handled luggage, offered a welcome beverage, the reception recognized my Diamond level and upgraded me to an executive floor room. The next morning I had coffee in the lounge then headed to fitness for a workout. Fitness closed due to Covid. No worries as the area has wide walkable areas for exercise. That evening I learned the exec lounge was completely closed and evening cocktails would be in the O’Leary sport bar onsite. No worries still as the F&B staff really did their best with the changes. Not much to do as by the second day most of Dubai was ‘closed’ for touristy stuff, and I had to cancel my next hotel and scramble to get out of the country and back home as the world situation was getting pandemic worse. I stayed four nights at Hilton Creek. I really liked my room - very quality furnishings, bedding, fluffy towels, excellent housekeeping, every staff member friendly. Again higher standards than I’m accustomed to at Hilton in the business district. Given the circumstances this could have been a terrible stay. My only complaint was that due to the lounge closure my minibar soft drinks and water, etc should have been comped during the day. I would stay here again no problem!
Couldn't have asked for more
We were greeted by a warm welcome and didn't even have to touch our cases, our driver gave them to the bell hop and we were shown to seats inside the lobby as there was no one free at the desk (serving others) we were given a drink which was just what we needed. Ahmed dealt with us at the desk when he was free, lovely guy, explained what was what and gave us a map of dubai, he drew on were we where and talked us through a couple of tips, gave us breakfast on the first morning too. The room was spacious and modern, very clean and had a giant bathroom with bath, shower and double sinks. The view was great too. This hotel also has an amazing rooftop bar with views for miles, we saw sunset up there, that view will stay with me for sometime. Overall a great hotel, its twinned with Hilton Jumeriah too so there are shuttles that take you over there if you'd like to use their facilities or go to the beach. Hilton Dubai Creek is close to the creek which is also worth a visit. We got a private car organised by the hotel, the driver took us to a lot of things to see, we spent an hour at miracle gardens which is a must see. Car was 100AED per hour and very worth it.
We stayed at this hotel on 04/02/2020 for one night on our outward journey to New Zealand and the from 28/02/2020 to 03/03/2020 when returning home. This was second time we had used this hotel in similar circumstances on a previous long haul holiday. My wife and I consider the hotel to be in a really good location, 10 minutes from the airport and just a short walk across the road to The Creek. The hotel provides a free daily shuttle service to its sister hotel at The Walk by Jumeirah Beach. This is an excellent hotel, all staff, on reception / lobby, in the restaurants and housekeeping were very attentive and considerative. All staff went out of their way to ensure we had a good experience, delivering a very high level of customer service. We would have no hesition in staying at the hotel again.
Cant praise the staff enough
I have just had to spend a few days in this hotel after two weeks in Hospital in Dubai. I cannot praise the quality and attentiveness of the staff enough The hotel is ideally located by the creek and only 15 mins from the airport. The views of the creek from the corner rooms are spectacular The concierge service was first class during all my stay and from collection from hospital to taking me to the airport they never stopped asking me if I needed anything The hotel has modern chic appearance. The room was excellent. Bed comfy. Good size and well equipped bathroom. Very clean and housekeeping good The staff in both the lounge and the restaraunt well attentive and very friendly and polite. The rooftop pool is clean,heated and offers excellent views of the area. The staff there are also very attentive I have stopped in a number of Hilton's and find the service in Asia so much superior to Europe and certainly USA. But this is up there with them and I would recommend to anyone Thank you to the whole team for making my stay not just enjoyable but my recovery before flight as peaceful and stress free as could have wished
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