What to expect
- Sleep Quality
Last 5 reviews
Still nice but reduced facilities
We arrived on New Years Eve for our annual pilgrimage to Hilton Dubai Creek. This is our ‘pit stop’ hotel for a few days before moving to the Park Hyatt. It was pleasing to see that our room had been renovated and the views were still superb. However as Hilton Honors members we were disappointed that the Executive Lounge was closed. Alternative options were provided in OLearys Sport Bar which we did not enjoy; it was far too noisy and untidy. We could use the Executive Lounge terraces for sunbathing but no parasols as they were being repainted. Being fair skinned this was difficult for me especially as the roof top pool was full. Table 9 Restaurant was also closed. We like Hilton Dubai Creek but they need to up their game and provide full facilities. No corners have been cut in the Park Hyatt. No
Good location but random service
Located in old city it is 15 min walk to metro then 15 min to downtown Pool is very great but not manu space if hotel is full. Rooms are small and just a few have nice view on creek. Service is very poor, not a 5 star standing. Very noisy due to bathroom and close to road
Dirty and very noisy - NOT a Hilton
I would give a 2 star to this property. Very dirty, outdated and in need of renovation. Rooms are small. This is not what you expect from the Hilton. Parking is inside the garage - very limited. I have parked near the entrance and staff had no respect whatsoever, passing by and hitting, scratching with the bags back of my car. They did not care that I was there. No sorry after all. Walls are so thin, you can hear a little scratch. So when people are partying and drinking it is impossible to sleep. Huge mosque just across the road ( a few meters from the property), so forget about good night/morning sleep. Feels like loud praying and music never stops. The swimming pool is a joke. Very tiny and dirty. It looks 10 times smaller than on the picture. The worse part is the service. Do not recommend at all. They offer free shuttle bus to the Hilton near the beach (to use their facility). But the bus is small and always full. You never get a space.
6 Star Waitress Service in Glasshouse Brasserie Restaurant @ Hilton Dubai Creek Hotel.
We are from Singapore and had our Family dinner with a fantastic service from the staffs of Glasshouse restaurant. But the Six(6) star service goes to the Waitress Name Rukshta(hope get the name right) for the outstanding service that she gave. To the HR and Manager of the Hilton Dubai Creek Hotel, you have 1 outstanding waitress that can be a good role model for the service staffs that you have. Regards, B.Kyōda Chef/Restaurant Owner
This is NOT the Hilton
Nothing about this is of Hilton standard. About all customer service and care is most important. In a group of 6, only half of us were given dinner, the other half had to wait for over an hour to receive theirs. Staff were unapologetic and accusatory. Never again, I implore you to go somewhere else.
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