What to expect
- Sleep Quality
Last 5 reviews
Grand Hyatt Dubai...Awesomeness
Grand Hyatt Dubai...Awesomeness. Beautiful Grand Hotel. Good food. Excellent customer service. Used Uber to get around, very cheap. Highly recommend Dubai Mall if you like to shop. Staff very friendly.
dissapointing all inclusive
checked in new years day night very busy but the guy was wonderful that checked us in booked club room so had the extra touches and the wonderful Beth and team looked after us well used for breakfast drinks and snacks the room was very nice loved the bathroom room needs a refurb but it was kept clean by the room attentdant great view of the Kalifa not a good package for all inclusive could only use buffet which was wonderful food chefs staff the boys and miss Lyn miss you wonderful lady nothing was a problem to them but they boast 13 food outlets but could only use 3 more and that was a dine around basis and the menu very poor and limited terrible, couldnt use the outside to eat or drink at the pool not even water thank god it wasnt in the height of the summer total disgrace beautiful inside and the grounds outside but so dissapointed would never return but staff are wonderful and the drinks package very poor not a good all inclusive go elsewere
I had come to celebrate a special occasion - my friend's milestone birthday, and could not have asked for a more special expereince. Room service was awesome, conceirge was very helpful and food was terrific.
Excellent hotel - high standards all around
We had one parent working and the other looking after the children. This hotel worked perfectly for this purpose. The staff were consistently helpful, polite and a pleasure to deal with. The breakfast was excellent. A huge selection to a very high standard. The club lounge breakfast was a smaller selection of the same food but quieter and quicker service. There was a short queue for the main breakfast on two of the three days. The Italian restaurant and the room service were excellent. We went to the buffet restaurant one evening (only because the breakfast seemed so good) and it wasn’t great unfortunately - reasonably low quality food. Only other food that was a bit rubbish was the club lounge evening food - like low quality airline lounge food. The fruit in the club room (family room with two double beds) was renewed daily which was a nice touch. The room was spacious, well designed and the shower was excellent. The main pool and kids pool were properly heated. Still a bit chilly but fine to stay in for an hour or two especially once the sun was bright. The main pool was beautiful and the kids loved the slides and the splash sprinklers area. The kids club was fine - a couple of rooms with some toys, soft play, a outside kids and an outside play area. You had to stay with the children if they were under 5. Most of the older children were playing computer games. The staff in the kids club were good with kids - best of the kids clubs we had been to in the UEA. Some of the areas of the hotel were starting to look a little tired but nothing too bad. (For example you can see that the kids sprinkler area is getting a bit tired.) There was a Europcar desk in the lobby which made care rental very straightforward. Fast free valet parking.
Excellent service and food is tasty
This is the best vacation this year and is very nice service for all my family and thank you gran hyatt and the best food and service and cristy and erwin thinesh and shivam was very good Thanku so much
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