Guest reviews Burj Al Arab Jumeirah

by ankitagrawal20003 Gurugram (Gurgaon), India

Worth It OR not ?

Q1: How likely are you to recommend us? A1: It is very unlikely that we would recommend Burj Al Arab stay to anybody who would want value and peace of mind for the money they will spent. We have stayed in quite a few 5 star properties across Middle East and the experience in other properties at considerable less price has been really memorable and peaceful. Q10: How satisfied were you with the overall thoughtfulness and personalization of services during your stay? A10 : With the amount you pay for staying at the hotel, it is definitely not worth it. I feel highly disappointed with the overall experience and why I made the decisi0on to celebrate my daughter’s 1st birthday at this hotel. I feel with much less, I could have much better and enjoyable experience, rather then spending half the time each day in following up with people to request service. Also, some of the restaurants were closed, which we wanted to explore, especially the one with the Swarovski celling.

by Raquel P

Sharing Experience

It is my pleasure to stayed in 7 star hotel in the world. I would love to go back again and by this time, i will bring my daughter. My stayed 3 days and 2 nights was very memorable and meaningful and nothing to compare to my other travelling experience.

by runjita Dubai, United Arab Emirates

Amazing!!

we stayed here with our teenage son to celebrate our wedding anniversary and it was a great experience. They had arranged a special cake, flowers and decorated the master bedroom and bathroom. We had been upgraded to a room on 20th floor and views to palm from the room were amazing. We saw the beautiful sunset from our room itself. Very good food during the breakfast and at the pool site. Very nice staff. Enjoyed our stay here and would love to come back!!

by MJB2906 Abu Dhabi, Abu Dhabi, United Arab Emirates

Once in a lifetime

It lives up to its 7 star rating! Amazing suite. A real treat. 2 storey suite has ever bit of luxury imaginable. Definitely try the butler service and ask for the hot tub to be prepared - amazing! A fabulous stay got a romantic get away.

by Abdulla9909 ABUDHABI

7 stars just Exaggerate

In hospitality field there are touch points between the firm and customers one of these is reception ( check in ) took a while to find a room in excuse that the reservation made lately which was disappointing!!! During COVID-19 most hotels respect the rule of last customer check out the room should be out of service for minimum 1 day which mean rooms should be available otherwise no need to give the green light to do reservation through the website. Check out was another story and I confirm if I had the chance to use all services in Burj alarab I will be disappointed more , unfortunately you pay just for the building while the service quality is RIP, this is jumeirah unique icon hotel which should reflect the luxury hospitality but even the motel hospitality wouldn’t be as what I had in Burj alarab.