What to expect
- Sleep Quality
Last 5 reviews
“Romantic ,personal paradise “
The hotel was love from the first sight,the staff are wonderful nothing is to much trouble for them,very professional but always personable and ready with a smile so many restaurant to choose from the food is five star. Beautiful memories created I can’t wait to go back.
The hotel is truly an amazing experience, if you are looking for a quiet and relaxing holiday then this is the resort. I have stayed at other resorts in Dubai and I have found it really calm and relaxing. You can use the restaurant and all other facilities of The Palace and Residence & SPA resort. The shuttle bus service runs very frequently. The food was amazing for Breakfast and Dinner. All staff were very helpful and always attentive.
A Different Experience..... Part One
We arrived on the 16th March and the first thing most noticeable was the number of staff in the Rorisserie at breakfast......of course......we were in the Coronavirus time. Management updated everyone as much as possible and ensured that all residents could feel safe during their stay. Obviously things were unusual but everyone went out of their way to give us a good a time as possible. Many thanks to Hassan and all his staff and to Dinesh in Housekeeping. The pool guys, Lakshan and all the others, along with Sateesh, gave us splendid service round the pool. After 3 days we were transferred to The Residence which is where Part Two comes in.Hopefully when we eturn in November the world will be a more stable place.
Everything was 10/10. I just't cant figure out anything to complain about, this hotel pampers its guests. The rooms are equipped with one of the comfiest beds I ever slept in and all the facilities were great.
We cannot recommend this hotel enough - it was simply fantastic! The customer service is second to none. Even despite the Coronavirus threatening to ruin our holiday, the staff and management team ensured that we still had the best time. The staff were incredibly hygienic & efficient during a crisis. Above all, they were super friendly, helpful & a pleasure to be around. The hotel was more than accommodating to our needs, and the facilities are brilliant. This is an ideal place to spend your honeymoon. Thank you so much to the One & Only Arabian Court - we cannot wait to return!
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