What to expect
- Sleep Quality
Last 5 reviews
Best experience ever!!!
Awesome stay at the resort! Grateful and pleased with management and overall services. Very safe according to COVID protocols.Special thanks to Licet. Great customer service. Also I’d like to mention to our housekeeping service specially Mailin for her great work and dedication. Regarding food and drinks department there’s was an excellent variety of choices overall staff were very kind and gentle. I’ll recommend this hotel to all my friends. Unforgettable stay I’ll love to repeat it soon!
nice place to stay
Wondeful Beach Level hotel, clean and quiet rooms, great beach and pools, lots of sun beds, excellent food/drinks and very nice staff. Operation Manager Almudena is always present and also very helpful for all clients. It was a perfect stay. Thank you all
Beautiful property. Property is management does not enforce its quality policies. Room wreaked of smoke. Apparently there is no differnce between smoking and mon smoking rooms. Hello.... Wake up MELIA CUBA. People smoke in the pool area, smoke in the hallways, smoke in the rooms. Imagine how this can be a COVID19 breeding ground. Otherwise food was decent, stay way great. Just the smell of smoke is everywhere. Disgusting.
Real 5-star hotel
Words can almost express what a beautiful time we spent here. To start with a one of the most beautiful beaches on world, 22 km long Varadero beach. Staff is brilliant and they make you feel like you're at home. Even in these troubled times, they all work extremely hard to maintain the highest level of service and enable you enjoy true paradise vacation. You'll enjoy variety of first class food and drinks as much as warm welcome on the reception. I must especially mention all staff in restaurants and bars that goes the extra mile to get to know you and they have all exceeded our expectations. Direct sea view from our room 9607 was like heaven. Large, very modern and luminous room with double shower and additional bath made this stay even more unique (special thanks to our maid Idami). Level service makes each night has its own theme, so even you're in Cuba, you'll travel from Spain to Mexico and from Italy to Japan. Whether it was music, dance or fashion show (I won't go into details to let you enjoy it without spoilers) you will definitely escape really of living in Covid19 time. Regarding the last, all necessary measures are taken, so if there is a place in the world that you are Covid19 safe, it's here. I must have forgotten to mention that this is almost brand new hotel (few years old). Gym and SPA are very good and if you are not beach person, there are three pools and kids area with additional pool. You'll have free WiFi access 24/7 which is a rarity for Cuba. All of this wouldn't be possible without Mrs. Almudena and Mrs. Lisset whom both were extremely kind and helpful therefor made our stay exceptional. Both of them very professional, approachable and friendly and after almost two weeks we felt like we've been friends for years. Due to all mentiond above we have chosen to prolong our vacation in Melia Internacional Varadero, and after initial 7 days, we stayed 6 days more. Once again, a BIG THANK YOU to all the staff and see you again soon.
This gorgeous hotel is the picture perfect of Varadero beach! It’s one of those hotel that you drive up to and say “Wow! I’m so happy that I get to stay here!”. Our room 9408 (junior suite) was with a direct view of the sea. The room was large by European standards, nice and comfortable; we got a fantastic double shower, a good sized bathroom. The beach fantastic and the sea so fabulous! The SPA was nice and comfortable.The food and the service was good standard, the level service was great and meticulous, Miss Lisset was very professional and always available to help us! A special mention goes to Miss Almudena! Her courtesy and simplicity made us feel at our home! This is a wonderful place to stay and forget all your troubles. Many thanks!
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