What to expect
- Sleep Quality
Last 5 reviews
SERVICE BEYOND IMAGINABLE
This hotel has it nailed. The staff goes ABOVE and BEYOND to make sure the stay is perfect. The food is delicious and the property is extremely well maintained and gorgeous. The bathrooms need a bit of an update but we spent so little time in them that it was no big deal. By far the most beautiful property we stayed at.
Just what we wanted.
My husband and I stayed at the Capitan Suizo January 7-12. And boy did we find what we were looking for. It was cozy and had all the amenities you could want: restaurant, beach, spa and such wonderful staff (Nubia, Yesenia, Isabelle, Marisela, Ruben, Max, Natty, Ingrid, Angel, Luis, Luis Carlos, Delver, Cristhian and of course my friend Raul). I may have forgotten some names, but everyone was wonderful. I hope I'm forgiven. Capitan Suizo is a gem which I'm looking forward to returning to next year.
We had a great visit to the Capitan Suizo. We stayed for a few nights, and then after a less than stellar experience at another hotel, decided to return to capitan suizo. Will look forward to returning if there is another time that works.
Wonderful time, even with a broken ankle
Absolutely wonderful service. My mother-in-law had fallen and broken her ankle within hours of arriving and the staff treated her like a queen for the extent of our stay. My only critique is that it would have been nice to have been told that we needed to walk down the beach to catch our catamaran tour. We waited in the lobby for transportation and was late, holding the boat up. The food was amazing and everyone was very kind.
Great property and location
Room was excellent, beatifully designed and maintained. Staff was similar obviously having been trained to a high standard. Would only rate the food as good to very good but with excellent service. Howler monkeys and iguanzs on property was unexpected treat.
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