What to expect
- Sleep Quality
Last 5 reviews
Outstanding hotel in every way
And outstanding hotel with exceptional service. Nam Nam (duty manager) showed us to our room and nothing was too much trouble. He showed us how everything worked and went above and beyond. Our children, aged 13 and 8, loved the pool, games room and cooking, where the member of staff running the event also went above and beyond (even played just dance with my youngest!). Simply the best hotel I’ve stayed in (and I’ve stayed in a lot of hotels!) and so pleased we are coming back in four days time.
Excellent choice for a stay over whilst in Guilin
When traveling to Guilin and the surrounding area, the Shangri la has to be at the top off your list for a short stay over. The hotel honors the typical Shangri la service and kindness. We were picked up from the airport and had cool towel, refreshments, and fruit on our way to the hotel. We were greeted by kind and competent hotel staff. The room held a very nice surprise for our 8-year-old, a tent was set up in our room and a large bed was made for him to sleep in. He immediately loved it. Lunch and breakfast were solid quality but driven by the Corona situation it lacked international cuisine. We left the next day and moved closer to our Yangshuo destination (a 2 hours drive) but for sure will go back once in Guilin.
A comfortable hotel in Guilin
Good clean rooms (excellent bed) and nice facilities. Breakfast is good with a wide choice of more local and western food. Location is a little way from town centre and main tourist sites, but it's really not a difficult problem.
Exceptional service, perfect location
It was our first time to stay at Shangrila chain, but the experience was nothing less than exceptional. Hotel itself has a small zoo with ostrich and birds. From the room, the famous karst landscape is visible with river in foreground. Great food, hotel amenities and shows in the evening. Its easy to call Didi to travel anywhere within 5 minutes.
Best hotel in Guilin
Certainly Shangri-La Hotel lives to its name. Excellent service; clean room and fresh bedsheets daily; inviting & welcoming home experience for tourists and guests; Good Yummy breakfast & hotel meals etc. 👏👏
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.