What to expect
- Sleep Quality
Last 5 reviews
Amazing time but a few kinks
My husband planned this weekend for my 40th birthday along with my closest family and friends. The only complaint I have is that for the amount we spent and considering COVID I would have wanted my room cleaned and disinfected daily. Not sure if the spa is independant but for a massage of over 230$ I was expecting a more luxe experience. I did however, really enjoy the pod we were placed in post massage. Also I think that wifii should be included in the stay in this day and age. The staff at the front desk was just incredible- the class and respect they show to clients is by far one of the best I have encountered. They made this experience so positive for myself and my guests! Thank you!
Please see above review
Outstanding experience as always. From the moment we walked in and Stephanie our concierge made sure everything was to our liking to every member of the Fairmont team being perfect in every way. I understand staffing issues due to Covid, however, the Fairmont Gold lounge needs to be open.
Love the Fairmount experience, good service, staff is friendly. Overall good. Few notes/critic of the stay: - the "better" restaurant is booked way ahead of time. Couldn't get us a reservation. Some people seem to be able to get some reservation through contacts but we couldn't get one either for the Friday and Saturday. Book ahead of your stay. Although we were well serviced at the lobby bar/bistro. - the hotel is due for renovations. Don't expect a nice bathroom. Fan isn't really working in the bathrooms.
From the valet to front desk all our interactions were pleasant. Our room was on the small size but well appointed. Cleaning standards seemed good. We had the breakfast package and our experience both mornings was good. Service and food quantity was more than adequate.
Beautiful location, convenient, old elegance with modern additions, great food
Visiting Quebec for the first time with my adult children. Service from staff is a 10 out of 10. Detail to cleanliness and covid is a 10 out of 10. Beautiful hotel and rooms. Fabulous restaurants and facilities. Love the outdoor pools. Convenient location close to everything. Where they could improve: cocktail prices are extremely high, more gluten free options could be added (real gf bread not lettuce), a few more options on their restaurants dinner menus would be nice. Went to Choux Gras - had cocktails which tasted amazing but I found the prices quite high, had the Tomahawk Steak which fed 3 of us (2 ladies and a football player) and Grilled Eggplant and Fior di Latte .... exceptionally excellent, had wine (again alcohol is very high in price but it was delicious) and finished with the Creme Brûlée Sugar Pie .... it was devine. Be sure to check out Instagram's "hungryinottawa" pictures. You'll want to eat here!
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