What to expect
- Sleep Quality
Last 5 reviews
Ideal location for family ski trip
We chose the Fairmont due to its location and proximity to the trails and lifts. Every staff member, from the front desk staff and barista to the ski valets and car valets, was friendly and accommodating, and ensured that our needs were met. Our room was comfortable, and the pools and hot tubs were impressive. We would highly recommend the Fairmont.
Nice Hotel in good location
Stayed here for 1 night with friends. The hotel is in a good location and we received a great welcome. The doormen greeted us and helped us with our bags. Parking at the hotel is valet parking only, however we were advised that you can park for free at a location nearby. The staff are very friendly and attentive. The rooms are large, comfortable, clean and well furnished. The hotel is situated on the edge of the villages pedestrian only area.
Cozy and Convenient Ski Resort
Stayed here on a big family trip. Really enjoyed the overall ambiance of the hotel -- main lobby for bars/restaurants, and the T lobby for all things ski and spa. Always felt like the public spaces were warm and bustling. Convenience is a MAJOR draw. Their ski in/out and ski valet are truly excellent. Rentals and ticket purchasing with private counters in the hotel. Even when the line is long, still much faster than the general rental area. Plus you can rent before the morning of and then there is no line. It's about 10 steps from the hotel to the slopes so you won't have to awkwardly carry your skis too far :) :) :) Rooms are a bit dated, but honestly it kind of adds to the rustic & cozy charm. Great views over the base of the mountain -- fun to watch people come down the main piste from the comfort of you room. The spa is fine but I feel like the outdoor pool could be a few degrees warmer. If I were hotel management, I would prioritize renovating the spa as the indoor part doesn't look modern enough. Love that the hotel has super easy access to the village and all its restaurants.
Superb hotel and services
This is a great ski-in, ski-out hotel. The arrangement for storing skis is very efficient and convenient.. ie not one of those hot smelling locker rooms! The in-house ski and boot hire service is the best. They provide a very friendly and professional service and the team show a real interest in your progress and welfare on the mountain. The rooms are very comfortable and clean, and all aspects are well managed. The main restaurant is a bit pricey but there is an excellent snack bar (Ricochet) and plenty of other food outlets nearby.
Great Hospitality, Dated Hotel
We’ve stayed in several Fairmont properties and this one was clean but fairly dated with tubs and shower curtains in the bathrooms. The location can’t be beat at the base of the mountain with ski In/out, ski rentals and lift kiosk right in the lobby. The quaint village is right outside the hotel, conveniently walking distance to a number of decent food establishments. The hotel activities are thoughtful with a champagne apres ski bar and marshmallows by the open fire pit. They also include snow tubing and free ice skates as part of your stay at the hotel. The heated indoor/outdoor pool was overly chlorinated and so packed with jumping children and patrons that it was more reminiscent of a public pool rather than that of a luxury hotel. The hospitality of the staff was fantastic and the room service very punctual and delicious. Axe, hotel bar on the property, had nice cocktails and good food. Lastly someone in our travel party discovered bed bugs in their room and had to be moved, so I think that’s important to disclose when reviewing the property. This resort is more geared toward family vacations with children rather than a luxury getaway.
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