Guest reviews Fairmont Le Château Montebello

by vikimontreal montreal

Great stay.

Although some things were a bit dated, it was very comfortable and many activities for the family to do on site. Love the fireplace in the lobby and firepits outdoors at night. Curling clinic was a fun a different type of fun tHt we had never tried before.

by Bob941 Montreal, Canada

Adapted very well to Covid19 reality

All our expectations were met, we felt safe and well-protected from contact with other guests. Thanks to management for providing the facilities for a brief family get-away while complying with all the required safety precautions.

by Tom D Toronto, Canada

Awesome building and outdoor activities

Great service and excellent room, loved the rustic architecture. My primary gripe / point of contention was the lack of availability of a microwave during COVID. Due to COVID, we were not able to dine in at any restaurants and had to bring take-out back to our room. Naturally, the food would get a bit cold by the time we returned so we would've liked to heat it up before eating. I was disappointed that when asking the front desk, they insisted on a $25/day fee for a microwave to be included in the room! For perspective, to rent the microwave for my 4 night stay would've cost more than ordering a microwave from Amazon and having it delivered! I'm disappointed that the Fairmont would not be more accommodating, especially for someone on a longer term stay. Mini fridge was also tiny, too small to store much food/beverage. Outside of that, an excellent location

by chantalb2013 Montreal, Canada

Fun and Relaxing Stay

I always enjoy staying at Chateau Montebello. I love the look of the large log cabin and the giant fireplace in the lobby. There are plenty of free activities to do on the site as well as lovely walking trails; one of them leads you right into town. The staff is always super friendly. Highly recommended!!!

by Deborah M Mississauga, Canada

Needs to be renovated and updated

Staff and Spa services were exceptional. Overall a pleasant stay. Carpet stains inside room were unsightly and upsetting, it was not at all what I expected from a Fairmont property. Hotel was slated for renovation but I was told because of Covid reno was halted.