What to expect
- Sleep Quality
Last 5 reviews
The service, staff, accomodations and the room were perfect! Everything lived up to the Gold Level as we had hoped for. Breakfasts, afternoon canopes and evening desserts were all outstanding. Our own concierge service met every request we had and then far surpassed our wishes.
A wonderful setting in Historic Quebec!
Spectacular location nestled in the heart of Quebec City. The setting mirrors the vibe of the historic site. The staff was extremely friendly and accommodating, the room thoughtfully layer out and comfortable. The rooms are quiet, and location convenient to walk around town.
Good Service but room is outdated
The hotel staff are all great and friendly. I was not very happy with the room as the carpet is outdated and worn out. There were damages that are not being well maintained for the price the we paid for the room.
Go for it and enjoy the experience
Everyone we encountered was very helpful. As Americans, we needed to take a COvid test for our return home, and the folks at the Reception were helpful, cooperative, and set it all up for us. Tricky situations require extra effort, and that is what we received. Camille and Thomas at Bar 1608 were entertaining and made fantastic and interesting drinks. It was fun to watch them and pick up some tricks. They too were helpful in helping us navigate some travel and suggestions. Glad we had stopped in there the first night.
Lovely Castle Stay
As this is the most iconic hotel in Canada, I simply had to stay here during my trip to Quebec! It felt like staying in a castle and was cool to feel that old world charm. Very friendly, accommodating, staff. We had an issue with a light in our room and it was fixed immediately. For such a large hotel, you still feel like you are getting priority service. Room was quiet, and the bed was very comfortable. My only slight issue was the water pressure could have been higher, but not bad for such a historical building. Overall a great and comfortable stay!
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