What to expect
- Sleep Quality
Last 5 reviews
Great stay during pandemic
Spent a nice weekend at the hotel to celebrate our birthday! Everybody was so nice and welcoming. Great room service breakfast and dinner from restaurant Boulud - FAB. WIll return when I need a break from the confinement.
#1 for a reason - I don't want to leave!
My friends are currently texting me asking if I will come home. I was supposed to be in Japan on vacation and that was sadly cancelled due to covid. I decided to treat myself to a few days to the Ritz. just WOW. The service here is truly warm and friendly and I feel SO SPECIAL. It started days before my visit when Anthea reached out to ask what I needed to make my stay more special. From Irene at the front desk who was thoughtful, and kind and helpful - to everyone who keeps bringing me delicious food and wine. The room is extremely clean and you can see and feel the great care that has gone in to the hygiene measures. I don't want to leave. Truly wonderful experience making this staycation way better than expected.
Excellent stay experience even during COVID-19
We booked the hotel as soon as we got it’s reopening date. Hotel was closed for awhile due to Covid-19. We had personally been contacted by one of their concierges/ managers to make sure what we need were taken care of before arrival. Very impressive. Hotel was nicely located at DT Montreal and very convenient to everything and it keeps the 18th century deco with nice and elegant touches to it. The door man was welcoming and brought our bags to check in. The front desk agent Victor was excellent and efficient. Very informative and helpful. We have the corner suite on top floor. Due to the recent reopening, hotel wasn’t full and hardly heard any noise on the floor. Room were deeply cleaned and all the glasses and remote controls were sanitized and rapped. The housekeeping follows a restrict sanitation procedures to make sure a stay safe. Due to COVID -19 , the gym was closed but the swimming pool was open. Hotel also offers in room service instead of breakfast buffet in the morning. Every staff in the hotel was great and attentive. We understood it’s a rough time and we appreciated what the hotel did to keep everyone safe while staying with them. We will definitely stay there again.
Intimate Wedding at Ritz-Carlton
We had our intimate wedding (12 people) at the Ritz-Carlton in Montreal, and it was an incredible experience for us. Donna and Olimpia are absolutely amazing, they made the process so easy, even during the pandemic. They were incredibly accommodating, and the chefs made the whole menu lactose-free (their food is absolutely delicious). For the decor we went to Alain Simon fleurs (inside the Ritz-Carlton) and they did a fantastic job with the decor, we are incredibly happy with how our wedding turned out. We also stayed at the hotel for a few days, which is also very beautiful. We felt safe,through our event and our stay, given all the safety measures they have put in place for the pandemic. We would definitely recommend the Ritz-Carlton for anyone thinking of having a wedding or any other kind of event.
A wonderful Staycation-Definitely Recommend
As a travel agency owner, I can definitely say that this was one of my most incredible stays. The staff go above and beyond to make you feel welcome and make sure all your needs are met. From the moment we arrived, the service was immaculate. We were lucky to have a room tour with Andre who took the time to explain all the room features to us. The hotel is perfection in itself. They have implemented safety measures but not once did this have a negative impact on our stay. The pool area is lovely and offers food and drink service. They have loungers set up outside which is great for the summer. We ate at Maison Boulud on the terrasse overlooking the gardens....wow what a great brunch we had. We would recommend this hotel in a heartbeat and we are sure you will not be disappointed. Thank you Ritz-Carlton for making our stay one of the best!
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.