What to expect
- Sleep Quality
Last 5 reviews
I stayed here with my bf for his birthday. The location is great so close to different restaurants and shops. Everything was clean and tidy. We had a wonderful weekend. Staff were friendly and responsive. My grandpa worked here back when he was 18 (over 50 years ago) so he loved hearing about the experience and was bragging about the recent renovations which is why we ended up booking a room.
Free upgrade but put below the generator
While it was nice for them to give us a free upgrade to a suite from a king size. It was really not OK that they put the bride and groom in a room directly below is directly below their generator when it is a known is the known issue a boat that room according to the front desk staff so the night before the wedding we had to listen to the generator turning on and off from 8 PM until after 4 AM this generator is so loud if were so loud that it shakes the entire room if I could include a video of it I would I was able to hear the generator very clearly while lying in bed it is so clunky and loud it literally shakes the room
Short stay but great service
Great staff, great restaurant, bar and rooms. I’d say that if you want a location that is not right downtown but convenient and 100’s of options to dine and shop in every direction check out this hotel.
Noisy hotel and underwhelming service
Booked the hotel after looking at some of the reviews. Check-in process was cumbersome and I didn’t receive any benefit being a globalist. No breakfast or alternatives offered. On the weekend hotel felt like a party hotel, people were loud and noisy until 3am..You could hear everything from the neighboring rooms and outside. When you try to close the window to block the outside noise, I had to turn on the air conditioning to stay cool and it was so noisy I ended up putting on an ear plug.
I booked this hotel - king size bed (on the hotel’s actual website (no 3rd party website)) Got to the hotel and the front desk went on to tell me that there were no king sized rooms available and that they were sold out of this room days ago. I expressed that I specifically booked a king but there was nothing she could do. Put us in a handicapped room to boot! No leather club chairs like shown on the website. Very disappointing for what we paid! Funny thing is a while later, while walking through the front lobby, we overheard her informing the new arrival the same thing she told us. Hmmm ?!
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