Guest reviews Chelsea Hotel, Toronto

by Ken D Ottawa, Ontario

Good stay in a great location

We had a king suite with a kitchenette which was great. We brought some snacks from home and had takeout a couple of times - we loved being able to store food in the fridge, heat it up in the microwave and eat in our room, especially during the coronavirus scare. The room was bright with ample space. The decor was a little worn and the TV was small but the bed and sofa bed were comfortable and WIFI was great. A lot of facilities/events were closed during our stay because of the coronavirus crackdown but the hotel did not inform us of these closures while we were there.

by AmirKashani Tehran, Iran

The worst housekeeping

The location is perfect, breakfast is good,the parking fee is 40 $, the only bad point was house keeping, i called them to bring someting for us; the one who answer, was very rude impolite, she said loudly we are busy; and cut off the phone 😯😯😯 it was weird....

by MagdiS32

Horrible experience!!

If you want to be treated like garbage and straight up lied to while the staff snickers and sneers at you blaming everything under the sun for their incompetence than this is the place for you. Plenty of other hotels in Toronto, go somewhere else.

by Rudy B Ottawa, Canada

SUPER LOCATION FOR THIS AVERAGE HOTEL

Nicely located downtown TO. In my opinion a very average too big a hotel. We had to ask for a clean room as the one given to us at first was filthy. One gets what one pays for this is a reasonably priced downtown hotel. But parking is 36 + hst per day.And a bit bothersome to bring your luggage from the garage to the check-in counter. Very basic room,no refrigerator or microwave. No coffee maker just an instant coffee pouch. All personnel very friendly and helpful. 2 restaurants 27 for breakfast +tip and hst. Starbucks and Mac D. around the corner. Still a satisfactory stay and will probably stay again becouse of its location.

by theapplebrainYT Bruce County, Canada

Awesome!!!

This hotel was in a great location, it was close to SickKids hospital (walking distance) and was close to the Eaton Center and Dundas Square (walking). The room was small and the water slide was closed (weekdays during School Years) but other than that this is a very nice Hotel!