Guest reviews Chelsea Hotel, Toronto

by 393royf Milton, Canada

Very Very Good !!!!

The hotel is very nice with a great location and amazing staff . All the staff in the hotel were professional but genuine. Not fake customer service, real we care service !!!! The hotel is spotless and I love the bamboo smell in the lobby.

by SarasSassyPants Prince George, Canada

Surrogacy

I went with a dear friend who is being a surrogate for another couple. This was our second trip, and like the first we were not disappointed. The staff at the hotel were so warm and welcoming, even with the early concerns of covid 19 circulating. We thoroughly enjoyed our time there. Rooms were so quiet, clean, and lovely. Beds were super comfortable. Bathrooms were outdated and needed work cosmetically. The view was killer and we were in walking distance to theatres, many shopping malls, restaurants, basically anything you could possibly want. We were able to walk to her medical appointments no problem. The pool, hot tub, and steam room were so welcoming after a long day of adventuring Toronto on foot. If ever I go back to the area I will be staying here.

by 80laurenaa

Horrible hotel

I stayed at this hotel with my boyfriend for one night for mt birthday and i woke up the next morning with bug bites all over me i saw bugs in the washroom and in the bed absolutely disgusting i came to this hotel for a good time and not to get bitten by bugs. Was not satisfied at all with my experience here. Do not recommend this hotel at all.

by argylsok

Top Notch Staff

10/10 for the Chelsea Hotel. Their staff members are exceptionally attuned to making guests feel welcome and comfortable. Our room was high above the tumult of Toronto, so we slept well on beautiful beds.

by Ken D Ottawa, Ontario

Good stay in a great location

We had a king suite with a kitchenette which was great. We brought some snacks from home and had takeout a couple of times - we loved being able to store food in the fridge, heat it up in the microwave and eat in our room, especially during the coronavirus scare. The room was bright with ample space. The decor was a little worn and the TV was small but the bed and sofa bed were comfortable and WIFI was great. A lot of facilities/events were closed during our stay because of the coronavirus crackdown but the hotel did not inform us of these closures while we were there.