What to expect
- Sleep Quality
Last 5 reviews
Bait and Switch
In November 2020 we booked four nights in a one bedroom queen suite for March break 2021 for a rate of $ 278 per night. Today I went on the Marriott site to view my reservation and a red warning popped up before I could do anything. The warning said Your room is not available. Available is a deluxe guest room for $ 525 per night for the same period. Outrageous! How could my room not be available when it is not March!! Is this a normal practice to bump loyal clients and offer a less room at almost twice the price !!!! We booked this five months in advance and this is what happens. Beware... We will never stay here again.
Great view balcony room and good location
I was here with my bf and my dog for my birthday. They left me a box of chocolate and a birthday card, so that’s very nice of them. Balcony room is a must, the view is remarkable, just the view is worth the price. The property itself is nice but the hotel room inside is quite worn out, definitely need some renovation. That’s why I remove 1 star from it. Location is unbeatable, across from the village, I could walk in high heels to restaurants in the village, really a short distance walk. None of the restaurants allow dogs outside, can’t even on the patio, so that really sucks. Will come back.
This trip dates to pre-covid; catching up on some reviews for great trips. I stayed with friends for my birthday and used a suite night award and was eventually given a stunning room with a balcony spanning the resort that you could play soccer on. Concierge Justin and front desk Brianna did everything to make my birthday stay memorable; hope they are still there free all the turmoil of 2020
Definitely worth it!
We planned an overnight stay here after a activity filled day at Blue Mountain and we have no regrets about it. It was an amazing and comfortable stay; close to all the resort activities and restaurants. The staff was very friendly and courteous. The lobby was elegant, and the rooms were very clean and comfortable. We got upgraded to a one bedroom suite fortunately on the top floor, which is always a delight. The kitchenette always comes in handy when you have kids and leftover. And the bed (including the sofa bed) was really comfortable for a good night sleep. Wish we had time to enjoy the pool, but perhaps next time.
Charming Elegance !!
Weekend getaway was perfect at this top notch resort ! Westin Trillium was outstanding from check-in to check-out we were impressed. Rooms were large and super clean - amazing staff and service ! We definitely felt special being Marriott Bonvoy elite members and look forward to returning soon! Thank you All :)))
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