What to expect
- Sleep Quality
Last 5 reviews
Luckily BC is in phase 3 and we are able to travel within the Province. So of course Whistler would be on our list. The hotel room was clean, the bed was comfy, the staff were all so helpful and friendly. We ordered room service since we didn't feel like going out, enjoyed the pool and hot tub. With this new normal they made us feel safe. We would def stay there again thank you Westin!
Very rude front desk staff
Planing to come up for a couple of nights last min called the hotel directly due to the rudeness and lack of professionalism from the front desk staff we decided to cancel our bookings whistler is full of hotels that will treat you right !
I booked the Westin for a girls getaway and decided to bring my elderly mother with me. I phone directly to the hotel to make reservations - and specifically booked an accessible room with a walk in shower for my mother due to her mobility issues after a recent surgery. She is also recently widowed, and I wanted her to have a little rest and some time with the family. I lost out on internet deals at other hotels for this. I was guaranteed the room, had email confirmation sent to me. I then requested that our other two rooms be close to my mother so we could assist her. When I arrived, at the check in- I was assured my mother had the accessible room. But our rooms were 2 floors away from her. Which we reluctantly had to accept. When we got to my mother’s room- it was not an accessible bathroom at all. It was a tub bath- that my mom could not access. When they offered us another room with a walk in shower- the rest of the bathroom was not safe as an accessible bathroom with no handle - making the room unsafe for my mother. This has been a disaster- and ruined our much needed trip. The prices were very high and the whole process disappointing. I don’t think I will be booking rooms here anymore.
Spend 3 nights for a relaxing long weekend. Hotel Totel was pretty empty due to the Corona virus, that was great as it was very quiet. The front staff was excellent, the room was a fair size and the bed was amazing. Bathroom very clean also. I will be back for sure.
Amazing hotel and staff
We have been so very impressed by the staff during our recent visits to the Westin in Whistler. We have stayed at the hotel twice now in the past two weeks, and have been equally impressed during both visits. We travelled with our children and puppy. The front staff (Moia) was very welcoming and always greeted us with a smile. The rooms were very nicely appointed and clean. There was no additional pet fee and they had a pet bed and bowls available for our dog. Terry in the pool area was fantastic and made sure both of us and the children had a relaxing, comfortable time. I cannot say enough about how much the staff has gone out of their way to make these getaways so pleasant for us. I should also mention that the location is wonderful, and only a quick stroll to the Village and the Whistler trail. We will definitely continue to visit and support the Westin going forward, for both short and longer visits.
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