What to expect
- Sleep Quality
Last 5 reviews
First Visit to Whistler
This is a great hotel, fab location, and well appointed with very helpful staff. We stayed in a large two bedroom suite and they quickly and professionally sorted out the room configuration for us which had been wrong on arrival. The pool is fabulous after a day of skiing. We were able to make breakfast no problem as kitchen was fully equipped and a separate washer and drier meant we could wash through our ski things when we needed to. All in all a really great stay.
Booked online with no issues. Stayed 2 nights. Easy check in and quick access to the underground parking. Very comfortable room on the 6th floor. Super wifi speeds. Large room. Love the quiet heating system. Great fitness and pool area. Also personable staff. Easy access to the village stroll. Will definitely be back. Great stay.
Not a true category 6 Bonvoy hotel
Ignoring that it is not next to the lifts, it is in a central location within the village. Shuttle bus to and from Whistler lifts. Ski storage at the ski shop within the hotel. Overall relatively clean within the room, but not as tidy and clean outside (at least on the hotel side where the Brickworks restaurant side) which did not come across as nice and welcoming compared to hotels I have stayed at within Whistler. The towels definitely need to be replaced. Average to below average mattress. Overall pretty good and helpful staff. Although our stay was OK, I would not return to this hotel.
Excellent rooms, clean, spacious, excellent amenities, fully equipped kitchen, washers, dryers. The pools and hot tub are great. There is a complimentary shuttle to and from the ski slopes (including on Christmas Day!!!!) The staff are excellent, knowledgable about how to get places etc. They even provide a space for you to leave your skis and snowboards (under the Excalibur lift) so you don't have to cart back and forth if you don't want to. I could not fault this place, it was absolutely lovely!Even a games room downstairs for the kids with an array of board games, books and a tv. I would stay again if coming back to Whistler.
Great place but ruined by later evening noise.
Ok, we’re into night three of eleven, and can’t fault the staff or the amenities. However if you’re considering booking here and you’re not a night owl please make sure your room isn’t overlooking Main St/ Deer Lodge side of the hotel - because sleep deprivation is guaranteed from the bar and street noise. It seems they put you in these rooms and those that complain, as our relatives did with three young children, are moved, and those that don’t have to endure.
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