What to expect
- Sleep Quality
Last 5 reviews
I almost never give a perfect rating for anything, as I believe there is always room for improvement. I tried to recall something to point out for improvement, but I can't. Everything about our stay was wonderful. Even the one thing that could have been felt as a negative, was handled so quickly and professionally, there was nothing negative about the experience. We had an issue with no hot water in our room. A call to front desk, and within 10 minutes maintenance was at our door to help. The first visit didn't fix the issue, so after another call, maintenance was there again in minutes. After investigation, they realized it wasn't a 'quick fix', so we were given a new room, on our floor and staff was so gracious and helpful, we couldn't feel any negativity! As beautiful, elegant, well appointed and luxurious the hotel is, we found it was the staff that made the stay exceptional. ALL STAFF ! From the front desk at check-in, the cleaning staff, room service, maintenance, lobby bar waiter, Hawksworth staff, and even behind the scenes managers. The staff is extremely polite, professional and want to help and please their guests. We stayed here for a week for our 25th anniversary, and absolutely enjoyed our very special celebration. Our anniversary dinner was at the Hawksworth restaurant, and we enjoyed everything about it, especially our waiter. Thank you Rosewood Hotel Georgia! Be proud of the customer experience you have created at this property. Sincerely, The Jeoffroys
A true 5 stars
Honestly, everything was perfect. Check-in was smooth, efficient and the gentleman was really friendly. The room was spotless clean, the beds ever so comfortable- room was large enough for our family. The turn-down service was really appreciated, the cleaning ladies were so, so nice all the time. The bathroom was huge, and your shower products? The BEST. Location was A+, restaurant was delish- service impeccable. I will definitely go back to this hotel when in Vancouver again.
I felt like a King! Great service. My favourite hotel in Vancouver!
Wonderful! Loved every minute. Staff went out of their way to make me feel welcome and special. Our room attendant, Kathy, was particularly wonderful and went above and beyond. This is my go to hotel in Vancouver from now on.
The Rosewood is one of the finest hotels I have ever had the pleasure to stay! The staff were amazing, The hotel is beautiful, clean, and inviting. It felt like home away from home!! Throughly enjoyed our stay and will return! Kind regards!
Such a good experience
Everything about our stay was amazing .the staff was helpful and accommodating, the room was fantastic and the amenities were incredible. I would highly recommend this property to anyone looking to stay downtown Vancouver. The location is fantastic right across from the gallery. Can't go wrong
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