What to expect
- Sleep Quality
Last 5 reviews
POOR business ethics - They keep your money and change rates
The covid pandemic has impacted all travellers in 2020. Our family trip was cancelled last summer and I had agreed to leave my deposit with the hotel with hopes of returning in 2021. I was told that the rates had changed and I needed to pay more to secure my deposit. When contested, I was informed that the additional night offered was to compensate for this. Emails last year from the hotel clearly stated that an extra night was offered to compensate for not cancelling my reservation. So much for customer loyalty. Poor policy and disappointment customer service.
General Manager of 5 star Health Retreat
I came for lunch and to enjoy the amazing storm surge Tuesday, November 17th at the Pointe Restaurant. The food was delicious and all the service staff unpretentious yet professional. Unfortunately I had an anaphylactic allergic reaction to something in the meal (something completely new to me). Sorin the maître d’ immediately came to my rescue and even had an epi-pen to help reverse my symptoms. The ambulance services were contacted immediately, and then out of now where Claire, a member of the Marketing Team at Wikkaninish, took me into a private area to monitor my vitals until passing me off to the ambulance team. Sorin and Claire went above and beyond to make me feel safe and compassionately cared for. The Wikkaninish management team should be commended for hiring and training such authentically caring staff.
Returned from a 4 night stay at this terrific Relais and Chateux property on the West Coast of Vancouver Island. Wonderful. Our room was in the Pointe Building with an ocean view, but couldn’t really see much of the beach. The other building is better for that. Tofino is great for Storm Watching, walking in the Rain forest photography and beach walking. Pacific Rim National Park is great. Service at the Inn is top notch. Meals are not cheap and maybe not what one would expect at a 5 star resort. For a low key reasonable lunch try Wilderness Cafe across the street (very low key but great chowders). There is also a huge lineup at a taco stand there. 1909 restaurant also very good.
Really enjoyed my time here. It had a great view and the rooms were beautiful. Food and service were exceptional. I would highly recommend this place for family visits and couples alike. Its expensive but worth every penny.
We had the BEST time here at the Wickaninnish Inn. We loved everything about our stay here at the Wick. The property is absolutely beautiful, tons of areas to see the beaches and access down to the beaches. The rooms are super clean and super comfortable. The spa and the restaurants are both a must do here. I can't wait to come back here again as soon as we're able to.
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