What to expect
- Sleep Quality
Last 5 reviews
We were terribly disappointed in our stay at the Oswego. The room was not well cleaned. The bathroom floor was not cleaned as we found hair from other guests all during our stay in the bathroom and in the bedding. Kitchen appliances were streaky from being wiped with a dirty rag. Street noise was terrible and the glare from the street lights lit up the room making it very hard to sleep. The blinds are decorative and do not block out any light or noise. On our second night I asked if it would be possible to change rooms but wasn't an option since the hotel was full. The front desk did bring up eye masks and we ran the air conditioner to drown out the street noise. It is in a great location but there are lots of hotels in good locations and the street noise and light is almost unbearable. Kitchen is nice to have and we did use it. We were told very abruptly by the front desk clerk when we checked in that there would be no maid service during our four night stay. This has become common practise during Covid but I feel this should be communicated at time of booking, not at check in. This was our fourth hotel during our stay on Vancouver Island and the only hotel not to offer maid service. The restaurant brunch was very good and the waitress was very friendly - the hotel should have her working the front desk! I read through lots of great reviews before booking the Oswego and they were a factor in choosing this hotel, unfortunately our experience wasn't great. I would definitely caution booking a room facing Oswego Street. We were not ready to leave Victoria but we were definitely ready to leave the Oswego Hotel and get a good night's sleep somewhere else!
This is an exceptional boutique hotel. Spacious clean rooms and great location. The staff were excellent and responsive, and all aspects of check in and departure were efficient. This is a great spot a little outside the downtown core, but an easy and lovely walk.
Fabulous Brunch at Bar 500!
What a wonderful surprise to read about Bar 500 in Eat Magazine and it's brunch menu. We reserved a table and the staff seated us immediately...check in with Covid QR and identification was quick and seamless. Having lived in the USA for a number of years, and never finding it in a Canadian menu, I was pleased to see they served "Chicken & Waffles". This was the most delicious and unique entree I've ever had. The waffle was savoury with smoked cheese and scallions, and the chicken was crispy fried served with 'nduja" hot sauce and maple syrup. My friends had the Ricotta & Lemon pancakes and Breakfast Hash and both were rated as "excellent'.
Fantastic Property in Every Respect
Our family of four stayed in a 2 bedroom suite over the Thanksgiving long weekend. The suite was specious and bright, and very clean. There were also lots of towels and shampoo/conditioner units in the shower rather than those little bottles which are a pain. I was surprised to see that the gym was open, and was able to book 2 sessions there. I had the gym to myself as per covid protocols, and while it's very small, it had everything one person could want. We ate both dinner and breakfast at the onsite restaurant. Two thumbs up for both meals. I would say that the dinner there was by far the best we've had in Victoria EVER. Great quality ingredients and a very creative menu. Sunday brunch was also very good. The staff at the restaurant both Friday night and Sunday brunch are super sweet and attentive. The location of the hotel is great - walking distance to downtown and along Dallas road to walk along the ocean. Having stayed at the Empress before, I would much prefer the Oswego next time - it's clean, comfortable, well-priced, great food and friendly staff. Lastly, following checkout, we received a call that a member of our party left a notebook behind. The hotel offered to mail it to us, which we happily accepted.
Very clean, great having a kitchenette and close enough to the city centre to be worth it. I appreciate the fact that the shower amenities were in larger, refillable bottles which helps reduce waste. Friendly and modern.
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