What to expect
- Sleep Quality
Last 5 reviews
We enjoyed the Swimming pool. It was maintained with warm water even during the Winter. hot tubs, Sauna were excellent too. The rooms are well maintained and have everything in kitchen to cook ourselves. Only Steam bath is out of order.
My son and daughter have booked this place and were trying to find flights from Dallas to the nearest airport close to the property if anyone can assist that would be great to know what options they have. Thank you
Families not welcome
We recently stayed at the Walnut Beach Resort while in Osoyoos for my son’s hockey tournament. While the hotel is beautiful, the service was horrible. The 26+ hockey families were treated poorly, and the front desk made it clear that they did not like having hockey teams stay. It is primarily a destination for snow birds in the winter, so we were told noise would not be tolerated. The adults were yelled at for talking in the halls after 10pm, but then chased out of the hallway to the pool (no rooms attached) and the back gym area, then followed around individually by a cranky security guard. We literally weren’t allowed out of our rooms! The girl at the front desk commented to a co-worker that it was so hard to remain “professional” while “dealing with a bunch of whiners”, after we attempted to talk to her about the treatment. The hotel and pool are great, but despite advertising to the hockey tournament, they clearly are not set up for (or want!) families. Disappointing to say the least.
We stayed in January 2020 in the chardonnay suite. The room was clean and presentable. We did even cook our dinner meal in the room. There was not much for utensils and items for kitchen use. The small table for two had a drop light overhead, but was burnt out. Made for a dark table to eat it. The robes for the pool should be replaced they were quite raggy. Website stated the pool will be closed April for cleaning as it needs to be the bottom is brown not nice to look at. Otherwise no complaints of the resort. We had a relaxing two nights stay.
Winter Getaway Staycation
Our first stay at walnut was good. Disappointed the steam room was not functioning (another guest said not functioning for several months ? ) . Staff were excellent and friendly. Room was excellent. property was fairly clean. We would stay again.
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