What to expect
- Sleep Quality
Last 5 reviews
Great scenery but disappointing resort
Staff shortages due to covid 19 were very tough to deal with - and rooms are not maintained or worth the $$$$ the resort charges. A lot of staff were overwhelmed and not friendly, hopefully this improves because the scenery is beautiful but wouldn’t recommend family to stay here just for access to emerald lake
Lake and Mountain Magic
This was the most beautiful, serene getaway we've had. The food is incredibly delicious, the views are gorgeous, the setting is serene and calm. The walk around the lake had many different views of the mountains and we were gifted with a moose's walkabout! Truly, we recommend this place to everyone!
Disappointed with Emerald Lodge
Location is great the lodge needs improvements and upgrades. The rooms are not cleaned, the furniture and carpets are worn out and the washrooms are in need of upgrade. The lodge should be able to accommodate all, or most, guests for dining. Their is limited Wi-Fi service and it is only available in the main lodge not available in the rooms.
Not worth a stay
The lake is stunning abd did not disappoint. Our stay was very sub par with extremely outdated rooms, non friendly staff and good but pricey food. Wish we would have just done the trail around the lake and saved some money. Our stay here was the only low point of a very beautiful trip.
One of a kind site
We spent two nights away from the bustle of the city and that is what you will get - quiet - there are no TVs or radios in the small and rustic rooms but there is much to make up for this. This is historic - my wife's 86 year old father was a bellhop here when he was 17. First, the food is 5 star and servers outstanding (Torie was always smiling behind her mask) and not overly expensive. Each room has a wood-burning fireplace and you will need to get kindling from the front desk - make sure the flue is open! Bed was quite comfortable (Queen). The rooms are stacked cottages (one above the other) there are lots of trees in front so if you are hoping for an unobstructed view of the lake you won't get it from your balcony so go outside - thats why you're there!
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