Guest reviews The Fairmont Palliser, Calgary

by jknow2000 Penticton, Canada

Did get promised deal

Overall pleasant stay, other than room temperature which required wearing a coat in room. Finally had it fixed after freezing for two days. Hotel not aware of free room offer on web site. New loyalty program is confusing and not as generous/flexible as old plan. No more free nights, hotel credit dollars or room upgrades. So not really a loyalty program. This has removed all incentive to book exclusively with Fairmont.

by Marites8 Calgary, Canada

Fantastic Stay!

Beautiful hotel near downtown Calgary near a mall and stores. We booked a standard King room- it was spacious, clean and comfortable. Staff very friendly, professional and accommodating. The hotel and other areas well maintained and still elegant. Had a wonderful and relaxing stay. They follow safety protocols.. sadly not a lot open. Only Starbucks open for pick up and Hawthorne dining room available for room service. The dinner we had was delicious & beautifully prepared.

by GGPOPNINO Calgary, Canada

COVID-19 New Years Eve Celebration - Welcoming 2021 Safely

We’d taken advantage of a Fairmont Offer earlier in the year deciding to do 2 nights at the Fairmont Palliser for December 30 and 31,2020 to celebrate the New Year. With the COVID-19 lock down we weren’t sure whether we’d still do the ‘Staycation’ but decided to do it anyway, even with the provincial restrictions in place. We needed to 'get out' of the house and a 'quiet' New Years Eve celebration would be memorable. As always, the Palliser offers a great experience with a well kept facility, clean rooms and attentive staff. We did miss the usual 'perks' of the Palliser including valet service, pool/jacuzzi/steam room and restaurant/bar being open but understand the hotel must be compliant with current restrictions. There is a Starbucks in the basement level open from 7:00am - 2:00pm where we were able to get our regular orders of coffee, drinks and breakfast treats. The hotel also offered dinner room service available from 5:00pm to 9:00pm. As always, excellent food. Room service was excellent and the dinners were beautifully presented. Our experience at the Fairmont Palliser is always excellent. With the current COVID-19 lockdown it is amazing what they achieve given the circumstances. Your safety is definitely their priority and they do temperature checks of all guests each time they come into the hotel. We always highly recommend a stay at the Palliser, another Historic Fairmont Hotel. Even more so if you just want to 'get out' during these trying COVID-19 times.

by 706berlinz

My Favorite in Calgary

This indeed is one of the nicest hotels in Calgary with beautiful ambience and top notch service. Rooms are very comfortable and the restaurants are good. And lots of dining options in the vicinity. Unfortunately you cant enjoy any of those because of lockdown but you can always order in. Enjoyed our short stay. We will come back.

by SMKL20 Northwest Territories, Canada

Excellent Service and quality...

I was in town for a business meeting, I chose this Hotel based on the location. The moment I stepped out of my car, I have already experienced the great ambiance and atmosphere of the Hotel, the Hotel lobby was well decorated especially during the holiday season! Check in experience was professional, efficient and friendly, the front desk agent answered all the enquires I had regarding where to dine and shop. During this COVID, I saw cleaning crew cleaning the public area constantly. I felt really safe. The guest room I was assigned was well appointed, lovely and very very clean. I will highly recommend this Hotel with no hesitation!