What to expect
- Sleep Quality
Last 5 reviews
Great location and customer service
The guest service was very polite, attentive, and professional. The hotel was very clean and quiet which I loved. I would definitely go back with my family for a getaway. This hotel is my home away from home.
We had a great stay at this hotel. It was located at the end of the little town but we were happy about it because it gave us the chance to walk back and forth, enjoying the scenery. The staff was wonderful and made me feel special! They even send me a birthday card!
Old outdated hotel
The main entrance only had one hand sanitizer station for hundreds of guests checking in, the rear entrance did not have any hand sanitizer nor did the elevator entrance on the main floor. Within five minutes of checking in the toilet seat fell off causing my wife to fall onto the bathtub Had to check in two times and they still got the info wrong.
Nice, clean place to stay
The newly renovated rooms are large and were very clean when we arrived. We did not get the best sleep as the beds seemed quite hard compared to other hotels we have stayed at in Jasper. They also allow pets so there was substantial barking in the evenings. The staff were courteous and great to deal with and the spa at the hotel is exceptional!
Great place to stay
I really appreciated the excellent price which included breakfast. When we checked in they were able to offer us a room with 2 beds rather than the 1 bed I had booked. The breakfast was excellent. Our room was large and clean. I was surprised they allowed dogs but we only heard a little barking and it was not disruptive.
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